By Philippe Julio on Jan 16, 2008
Dynamic Infrastructure for Business Value
The goal is to show that gaining maturity from an IT standpoint in order to deliver business value goes through a series of well defined steps.
5 Levels of maturity are defined by Gartner on IT Management Process Maturity Model.
Crisis control, IT Component management, IT Operation management, IT Service management, Business value management. The first step in this maturity model is to build a strong industrialized and normalized IT infrastructure. This is usually achieved through standardization of IT needs and answers to those needs as well as consolidation of existing resources. This is in particular applicable to servers and storage where we often see a proliferation of resources in organizations that barely reach levels 1 or 2 in the maturity model scale.
The next step in gaining maturity now more and more resides in virtualization. Once more this applies not only to computing platforms but also to storage. Virtualization permits in particular to put in place provisioning which is a key requirement for an effective servers and storage management strategy. It brings the required agility to face the quickly changing business needs.
The last step is to achieve automation. This is what is required to reach the top levels of the maturity scale and drive IT really from a business perspective. Once more, the needs of business change quickly and the IT infrastructure must be adapted in a very reactive manner. Only automation can do that.
On top of that, we always need some form of governance layer that allows the IT managers to assess and control IT operations. A certain number of indicators and tools need to be put in place. We typically Information Management Maturity Model (IM3) to help our customers evaluate their storage management maturity and Operation Management Capabilities Model (OMCM) for operations management maturity. Dynamic architecture, it is automation according to Business/IT Alignment approch. The infrastructure "On Demand", it is the dymamic adaptation of IT solution to the business needs for the company and entirement automated.
IT Dynamic according IDC more
- A 360° sight of Staff, IT Processes and Products
- Best Practices ITIL, Sun i-Runbook (Best Practices Sun and Customer)
- Approach : Services Optimized DataCenter, Data Center Reference Implementation
- Methodologies : Prince2, Six Sigma, COBIT, Information Management
Maturity Model (IM3);
Operation Management Capabilities Model (OMCM)
- Services : Operations Capabilities Assessment
xVM Ops Center
Service Provisioning System
- N1 Advanced Architecture for SAP
- Services Oriented Architecture