Tuesday Apr 08, 2014

A Discussion with Oracle's Expert on Innovation Management

Gayle HayesA few weeks ago I had the opportunity to sit down with our resident expert on Innovation Management, Gayle Hayes. I picked her brain on what’s going on in the world of product and service innovation and how Oracle is helping. A new phenomenon is sweeping product development – thanks to an explosion of ideation tools and techniques such as crowd-sourcing, big data, mashups, customer immersion labs, etc, finding ideas is not the problem. With so many to choose from, the biggest questions are now “which idea?” and subsequently, “how do you translate the right idea into a profitable product?"

This is precisely the challenge the new Oracle Innovation Management is designed to address. To learn more about the idea glut and how the new solution helps organizations improve return on innovation investments, read the transcript of our discussion below or stream our podcast. You can even find us on iTunes!

[Read More]

Monday Jan 09, 2012

Quantum Corporation Accelerates Time to Market and Reduces Costs with Product Lifecycle Management Applications

This article is a reprint of the Quantum Corporation case study on the Oracle Customer Showcase. [Link]

Quantum Corporation is a proven global expert in data protection and big data management that provides a unique combination of intelligent storage solutions and unmatched value for traditional, virtual, and cloud environments. These solutions include DXi®-Series disk-based deduplication and replication systems for fast backup and restore, Scalar® tape automation products for disaster recovery and long-term data retention, StorNext® data management software and appliances for high-performance file sharing and archiving, and vmPRO™ solutions for protecting virtual machine data.

To accelerate product innovation and time to market for new storage products and upgrades, Quantum wished to upgrade its lifecycle management applications for streamlined engineering, production, and compliance processes, as well as enhanced collaboration with employees and partners. Quantum also looked to reduce development and production costs, improve information accessibility, and streamline compliance reporting.

After reviewing various vendors, Quantum implemented Oracle’s Agile product lifecycle management applications and granted access to approximately 1,500 users. With the implementation, Quantum reduced engineering and production change time from weeks to days or hours. The company also reduced costs by minimizing order cancellations or inventory issues as well as enhancing employee and partner collaboration for engineering and manufacturing processes. Finally, Quantum used Agile Product Governance and Compliance to respond to customer and governmental reporting requirements and to maintain an information library.

Challenges

  • Accelerate product innovation and time to market for new storage products and upgrades, such as deduplication and replication systems, and optimize patent value in the competitive data storage market
  • Reduce development and production costs to meet market requirements and handle increasing global data volumes, as well as capture a competitive edge
  • Increase scalability in product lifecycle management capabilities and enhance engineering collaboration with partners and employees
  • Streamline and accelerate compliance reporting required by customers and regulatory organizations, such as U.S. customs and trade regulations
  • Improve information accessibility for employees, administrators, and partners

 Solutions

  • Deployed Oracle’s Agile product lifecycle management applications to approximately 1,500 users to streamline engineering, production, and compliance processes, enhance collaboration, and accelerate product time to market. The applications include Agile Product Collaboration, Agile Product Quality Management, and Agile Product Governance & Compliance.
  • Accelerated engineering and production changes—with changes that used to take weeks, now taking only days or hours
  • Reduced costs with improved employee and partner collaboration for engineering and manufacturing processes
  • Decreased order cancellation and inventory issue costs as data can be shared quickly with production facilities
  • Implemented Oracle’s Agile Product Governance and Compliance to enable the company to respond to customer and governmental reporting requirements regarding product content and to maintain a library of this information
  • Integrated the company’s Agile and Oracle E-Business Suite applications to eliminate time-consuming, manual data reentry and reduce the errors and costs associated with rekeying data

A word from Quantum Corporation

“Oracle Agile product lifecycle management applications enable us to collaborate and communicate globally with employees and partners. With the implementation, we acquired enhanced information-sharing capabilities to accelerate time to market, improve reporting capabilities, and reduce costs.” – Daniel Hartley, Product Lifecycle Management Applications Manager, Quantum Corporation

Thursday Jan 05, 2012

Announcing New Version of Agile Customer Needs Management Now Available

 

Agile Customer Needs Management 1.2 on Oracle Software Delivery Cloud

We’re pleased to announce the general availability of the newest release from our best-in-breed PLM suite of applications: Agile Customer Needs Management (CNM) 1.2.  It is now available on the Oracle Software Delivery Cloud for download. 

As companies strive to execute well on customer focused and / or innovation-fueled strategies, they often turn to professional technology solutions to help them capture, vet, and calibrate product ideas, features and requirements. Agile Customer Needs Management (CNM) is focused on the initial phases of the product innovation process. The solution provides a collaborative environment designed to:

  1. Aggregate ideas from multiple sources
  2. Invite a team of experts to enrich and vet selected ideas to determine the best investments
  3. Draft and approve product requirements
  4. Promote requirements to the product record

With Agile CNM, product owners and product managers can optimally deliver the right products to their targeted markets and achieve customer desires.  The new release focuses on integration, user experience, and performance providing:

  • Web services to integrate CNM with external systems such as CRM or Call Center applications to collect the incoming funnel of ideas
  • One click promotion of Requirements to Agile’s Product Record
  • Add references to Problem Reports from Product Quality Management and Price Details from Product Cost Management
  • The extension of type ahead and search for Customer and Product Line fields
  • Notifications for send for review, add team member and add comment
  • Improved performance, scalability and clustering support
  • Internationalization and localization support for Chinese (simplified and traditional), Korean, Japanese, French, German, Russian

    CNM Screenshot1

    Screenshot 1: Capture ideas, invite experts to enrich and draft, vet, approve requirements and/or features.

    Screenshot 2: Tight connection across ideas, requirements and product record improves traceability and increases the probability of marketplace success.

    Screenshot 3: CNM 1.2 enables reference links to Problem Reports and Prices

This release also maintains support for the latest available WebLogic application server and new Web Browser versions. Agile CNM is built on Fusion Middleware and supports out of the box integration with Agile 9 PLM, Oracle’s Universal Content Management and AutoVue.

Media Pack

The Agile Customer Needs Management 1.2 Media Packs are now available on Oracle Software Delivery Cloud for download.  Here is a list of the media packs by platform:

B65764-01   Oracle Agile Customer Needs Management Release 1.1 Media Pack for Oracle Solaris on SPARC (64-bit)

B65732-01   Oracle Agile Customer Needs Management Release 1.1 Media Pack for Linux x86

B65734-01   Oracle Agile Customer Needs Management Release 1.1 Media Pack for Linux x86-64

B65736-01   Oracle Agile Customer Needs Management Release 1.1 Media Pack for Microsoft Windows x64

Note: CNM 1.2 no longer supports the Windows 32-bit platform.

Documentation

The documentation library for CNM 1.2 (Part Number E23502_01) is available on the OTNContinue to check the OTN Sample Code Index for the CNM 1.2 web service sample files

Supported PLM Versions

Agile PLM 9.2.2.4 and above.

Learn more about Agile Customer Needs Management.

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