Oracle HCM Cloud Customer Q&A with WAXIE Sanitary Supply

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At this year’s Oracle HCM User Group (OHUG) Global conference, we had the opportunity to sit down with Oracle HCM Cloud customers for a short Q&A. We got to hear about what brought them to the OHUG conference, some of the benefits they are receiving from their Oracle HCM Cloud solutions, and advice they would give other businesses looking to move to the cloud. 

Below is a discussion we had with Melissa Halverson, Benefits & HRIS Manager at WAXIE Sanitary Supply

Q: What made you attend the OHUG Global Conference this year?

Halverson: The biggest reason is networking. It allows me to connect with others in the Oracle HCM Cloud community. I was able to speak at the HCM Cloud SIG (Special Interest Group) on the first day and share my experiences as well as hear the experiences of other Oracle HCM Cloud users. It also allows me to get face-time with key people within Oracle. 

Q: What Oracle HCM solutions are you currently using?

Halverson: Global HR, Benefits, Workforce Compensation, and Performance Management.

Q: Do you plan to invest further in Oracle HCM?

Halverson: Yes, we are interested in Time and Labor. We would also like to get Recruiting at some point in the future.

Q: What would you say is the most significant benefit you’ve realized from your use of Oracle HCM solutions?

Halverson: First and foremost would be process improvement. Before we had Oracle HCM Cloud we relied on a paper process where something as simple as an employee address change required changes to be made manually in 9 different systems. Obviously that was extremely inefficient, but also increased the likelihood of errors being made. 

The other huge benefit we have seen was in making information visible to the people that need it. Prior to implementing Oracle HCM Cloud, it was very difficult for anyone to access and make use of the information in our systems. Now, we can provide this information to those who need it to make better decisions. 

Q: What advice would you give an organization looking to move their HR systems to the cloud?

Halverson: One thing I think many organizations don't spend enough time doing is thoroughly vetting their implementation partner. I believe you should be vetting your implementation partner as much as you did the system itself.

Also, manpower is so important. Involve as large a team as possible because you don’t want to get stuck having too few bodies to help out. And set realistic time frames. Biting off more than you can chew will inevitably result in failure. Having a phased approach is always best rather than trying to do everything at once.

Thanks for the tips Melissa. Enjoy the rest of the conference!

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