HCM Partner Q&A with Capgemini: How to Leverage a Changing Global Workforce
By HCM-Oracle on Aug 08, 2014
Originally posted on Profit
Capgemini helps Oracle customers get optimal value from the innovative features of Oracle Human Capital Management (Oracle HCM). Capgemini’s Jan Richards, Global Oracle Alliance Leader, and Mary Murphy, North American Oracle HCM Leader, discuss how the right solutions can help human resources (HR) organizations effectively address today’s workforce challenges.
Q: What challenges are modern HR organizations facing today?
Murphy: As baby boomers get older, much of the workforce is retiring. Talent cultivated over the last 20 to 50 years is walking out the door. HR leaders must understand what talent they have in-house so they can recruit the right people to fill those roles and establish plans for future leaders and successors. HR is also tasked with recruiting and managing millennials—people in their early 20s to middle 30s—who grew up with the Internet, with its quick and easy access to information. HR must leverage social media to recruit them, and provide them with “always on” status and information including mobile capabilities on the job.
Q: How does technology enable HR organizations to deal with these challenges?
Richards: Human capital management solutions, such as Oracle HCM Cloud, give HR managers and employees the tools to succeed. For instance, leadership development tools enable managers to use talent intelligence to identify high-potential employees and establish a succession process. HR self-service capabilities allow employees to interact with data such as payroll anytime, anywhere. Technology provides the medium to connect the employee and the employer together for a productive, satisfying experience. In terms of recruitment, talent management tools enable HR to identify and interact with potential employees all over the world.
Q: What value does Capgemini bring to Oracle HCM customers?
Richards: Capgemini can bring a smart mix of HR vision, digital transformation thought leadership, and leading process knowledge. With our Oracle Diamond-level partnership and experience, we help HR organizations achieve fast, concrete benefits and enable them to prepare for the future. Supported by robust methodologies specific to Oracle technologies, our global HCM team enables rapid implementation with defined deliverables and results.
Q: What are Capgemini’s offerings in the area of Oracle HCM?
Murphy: Capgemini offers three solutions to help customers accelerate success and mitigate risk with their Oracle HCM investments. First, Capgemini’s Accelerated Solutions Environment® (ASE) is a unique and collaborative way of helping customers quickly gain organizational consensus across IT and HR by aligning objectives and building the right business case and a custom roadmap to help achieve their business goals. Second, Capgemini’s IMPACT (Integrated Method for Proven, Accelerated Cloud Transformation) offering is an accelerated approach to implement Oracle HCM Cloud. IMPACT is a fixed-price, fixed-duration offering with prepackaged scope that helps customers quickly realize value. Lastly, Capgemini has a well-established Upgrade Lab for Oracle’s PeopleSoft that provides a fixed scope and price offering to reduce risk and complexities. Our deep experience with Oracle solutions enables fast results and return on investment. Capgemini recently helped a UK government customer transform its back-office IT systems and HCM business processes with Oracle solutions to achieve savings of £15 million over five years.