Sunday Jan 12, 2014

The Customer Within: How 'Employee Experience' Is HR's Competitive Differentiator

By Aaron Lazenby - Originally posted on Forbes

wow

Much has been made about a major power shift in the marketplace away from brands and the products they create and toward savvy social customers whose choices and opinions can have a dramatic impact on the bottom line.

This shift to the power of the individual is also transforming the relationship between workers and employers.

[Read More]
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