The process is the same every time a new trend or technology
is starting to appear:
The technology becomes available and first movers start
discussing the implications (or the other way around).
Either way it takes several years before the trend starts to
have real impact on real people.
This is because a trend or technology does not break through
until people are ready in their minds.
There are numerous examples of this: mobile phones; the internet; personal computers – the technologies were there many years before
they became important factors in our daily lives, but it took time for us to be
ready to really embrace them.
I have described this
phenomenon in more detail on TalentedApps.
One trend that has been in this limbo for some time is mobile HCM.
We have talked about it for years, but nothing really
happened – people were not ready.
But people are ready
for mobile HCM now!
I go to the Oracle HR User Group conference once a year.
means travelling from Europe (where I live) to somewhere in the US for the
The last couple of years I would estimate 50% of the people
waiting in the airport or on the plane were working using their laptop, 20%
where using paper – and the rest were sleeping or eating.
This changed dramatically this year.
30% was still sleeping or eating (some things never change…) but 40% were now working with their Smartphone or
tablets, 20% were using their PC and 10% paper.
This to me shows that it is now common for people to use
their Smartphone for work when they have the opportunity.
So they are, in other
words, ready to access their company’s HCM system from their Smartphone today.
You knew it would come. You have discussed it with your
peers – you might even have added it to the “nice to have” list for your next
HCM system, but now your employees or users are ready for it.
They will be ready to use it today if it is available, and
in 1-2 years from now they will find it peculiar if it is not there (pst… pst… do you know what? I can’t even access our HR data from my phone, I need
to use a PC… and the guy is shaken his head).
So if you are involved with your organization’s HCM system,
you need to take this into consideration now.
You need to move it from your “nice to have list” to your
“need to have” list TODAY .
Before your next HCM program or upgrade is up and running
people will see mobile access as a matter of course and not as a fancy feature they
can brag about.
The next question is then of course: Which functions make
sense as mobile?
This topic will be at the centre of many a discussion in the
future - my colleague Humair Ghau has started the debate here.