Transforming Service for a Superior Customer Experience
By mharrist on Oct 02, 2012
As a global IT services company and an Oracle Diamond Partner, Wipro
helps businesses maximize and extend the value of their Oracle systems
through proprietary tools and accelerators while augmenting business
value by integrating advanced technologies
into their solutions. N. S. Bala, senior vice president and global business head of the Manufacturing and Hi-Tech Strategic Business Unit, discusses Wipro’s recent innovations in service transformation.