Oracle User Groups: Getting the Most Out of Oracle Investments

On Sunday, the Oracle Applications Users Group (OAUG) kicked off Oracle OpenWorld with a full slate of sessions featuring a range of special interest and regional group meetings as well as lots of networking.

The networking and in-person contact with Oracle staff and technology experts is always a big draw for the members. “I can meet with peers and colleagues who I don’t get to see very often,” says Oracle OpenWorld attendee Doreen Fox-Dwyer, senior manager of financial reporting for Hess Corporation of New York and an OAUG Geo/SIG committee member. “And I can talk in person with the people who directly influence the development of the Oracle products my business uses and who resolve my product-related issues. The event also gives me a chance to expand my view of Oracle and Oracle products and services.”

“With thousands of Oracle users gathered together, Oracle OpenWorld is a huge opportunity to grow one’s network of colleagues—which can help Oracle users get more out of their Oracle applications by learning how others have addressed similar challenges,” says Mark Clark, president of the OAUG and an active member of the group since 1992.

While this is the biggest event of the year for Oracle users, the group helps extend the advantages of Oracle OpenWorld year-round through education, networking, and advocacy. For example:
  • Oracle E-Business Suite customers transitioning from Release 11i to Release R12.1.3 benefit from user group-presented programs designed to help them scope, plan, budget, and staff their projects
  • The group serves as a unified forum through which members can voice requests and concerns and provide actionable feedback to Oracle
One member in the community mentioned that before he engages in any implementation effort, he refers to the user group’s conference paper database to review the presentations and white papers to help establish a benchmark and a best-practice outline document. Many times, the implemented solutions mentioned in the white papers are difficult to find using traditional sources, and leveraging these white papers has helped save his company thousands of dollars in consulting and customization costs.

“At Oracle OpenWorld, we have a great opportunity to deepen our knowledge, expand our networks, and meet with Oracle experts one-on-one,” Clark says. “It’s a very valuable week for us, and it’s off to a great start.”




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