Thursday Jun 21, 2012

Announcing General Availability of the E-Business Suite Plug-in

Oracle E-Business Suite Application Technology Group (ATG) is pleased to announce the General Availability of Oracle E-Business Suite Plug-in 12.1.0.1.0, an integral part of Application Management Suite for Oracle E-Business Suite.

The combination of Enterprise Manager 12c Cloud Control and the Application Management Suite combines functionality that was available in the standalone Application Management Pack for Oracle E-Business Suite and Application Change Management Pack for Oracle E-Business Suite with Oracle’s Real User Experience Insight product and the Configuration & Compliance capabilities to provide the most complete solution for managing Oracle E-Business Suite applications.

The features that were available in the standalone management packs are now packaged into the Oracle E-Business Suite Plug-in, which is now fully certified with Oracle Enterprise Manager 12c Cloud Control. This latest plug-in extends Cloud Control with E-Business Suite specific system management capabilities and features enhanced change management support.

Here is all the information you need to get started:

EBS Plug-in 12.1.0.1.0 info -

Full Announcement
•    E-Business Suite Plug-in 12.1.0.1 for Enterprise Manager 12c Now Available

MOS -
•    Getting Started with Oracle E-Business Suite Plug-in, Release 12.1.0.1.0 (Doc ID 1434392.1)

Documentation -
•    Oracle Application Management Pack for Oracle E-Business Suite Guide, Release 12.1.0.1.0

Certification
•    Platforms and OS Release certification information is available from My Oracle Support via the Certification page.
•    Search using the official trademark name Oracle Application Management Pack for Oracle E-Business Suite and Release 12.1.0.1.0

Friday Jun 08, 2012

Troubleshooting Wiki for the Siebel Plug-in

There are a number of initiatives underway to provide better troubleshooting tools and diagnostics for the Siebel Plug-in.  We'll make sure that we announce those as soon as they are available.

In the meantime, I wanted to make everyone aware of an existing Wiki that provides troubleshooting tips/techniques, as well as a list of common issues.  Unfortunately, this Wiki is only accessbile to internal Oracle employees.  The wiki is located here.

In addition to the troubleshooting information, one of the more valuable aspects of the Wiki is a listing of the latest requried patches for the Siebel Plug-in.  This list is maintained by our Engineering staff, and reflects the latest information on required patches for all current releases (i.e., 12c, 11g, and 10.2.0.5).  The list of patches can be accessed here.



Thursday May 31, 2012

Troubleshooting EBS Discovery Issues - Part 2


Part 1 of “Troubleshooting EBS Discovery Issues”, which was posted on May 17th, focused on the diagnostics associated with the initial discovery of an EBS instances (e.g., Forms servers, APPL_TOPs, databases, etc.).

Part 2 focuses on verifying parameters of the Change Management features, also called "Pack Diagnostics, specifically for Customization Manager, Patch Manager, Setup Manager, Automated Cloning, and User Monitoring.  As stated in the first post, there can be numerous reasons that Discovery fails - credentials, file-level permissions, patch levels - just to name a few.

The Discovery Wizard can be accessed from the EBS homepage.  From the home page, click "Pack Diagnostics"


Click "Create" to define the diagnostic process


Provide the required inputs; Name, Module (i.e., Customization Manager, Patch Manager, Setup Manager, Automated Cloning, and User Monitoring), Show Details (typically "All"), and Category (typically check both Generic and User Specific).  Add the appropriate targets.


Once the diagnostic process has completed, view the results.  Click on "Succeeded" or "Failed" in the Status column.


Expand the entire tree and click on each "Succeeded/Failed" status to see the results of each test within that task.


Sample output verifying o/s user name and required patches



Additional sample output showing a failed test


Complete descriptions of, as well as recommended corrective actions for, all of the diagnostic tests that are run in EM 12c is found in this spreadsheet.  Additional information can be found in the Application Management Pack User Guide.

Friday May 18, 2012

EM 12c Whitepapers - Sizing Guidelines and HAA/MAA Architecture

A couple of good whitepapers on setting up EM 12c Cloud Control, one on sizing guidelines and the other on high-availability (HAA/MAA) architecture.

The sizing document, entitled "Enterprise Manager 12c Cloud Control Sizing Guidelines" and dated April 2012, is available here.  It will be especially useful for Fusion Apps customers.  Customers using EM 12c to monitor and manage Fusion Apps will fall into either the "medium" or "large" category, since each Fusion Apps instance (i.e., with all of the Product Families) has over 800 individual targets.   Also note that the document does not take into account JVMD or ADP, both of which are likely to be present when monitoring Fusion Apps.

The HAA/MMA document, entitled "Deploying a Highly Available Enterprise Manager 12c Cloud Control" and dated May 2012, is available here.

Thursday May 17, 2012

Troubleshooting EBS Discovery Issues - Part 1

For many customers, the first step is often the hardest.  I'm referring to the process of discovering EBS instances in Enterprise Manager.  There can be different reasons that Discovery fails - credentials, file-level permissions, patch levels - just to name a few.

To address that issue, the EBS team has provided a set of diagnostic tools, starting with EM11g.  These tools are called Discovery Diagnostics.  There are two sets of Discovery Diagnostics:


  1. General diagnostics, which is accessed via "Discovery Wizard", verifies parameters for the discovery of the EBS instance.  Customers will want to run this particular

  2. Pack-level diagnostics, which is accessed via "Pack Diagnostics", verifies parameters for Customization Manger, Patch Manager, Setup Manager, Automated Cloning, and User Monitoring.  A discussion of pack-level diagnostics is found in a related post "Troubleshooting EBS Discovery Issues - Part 2".


The Discovery Wizard can be accessed from the EBS homepage.


Check the instance, and click "Prevalidate" (Note that you can execute this before or after an unsuccessful discovery).


Provide credentials (I typically use the EBS "APPS" userid and password).


View results. Expand the entire tree, and click on the individual test result (succeeded/failed)



Below is a sample output



Another sample output showing a file-level permissions mismatch


Complete descriptions of, as well as recommended corrective actions for, all of the diagnostic tests that are run in EM 12c is found in this spreadsheet.  Additional information can be found in the Application Management Pack User Guide.

Tuesday May 15, 2012

Welcome to the EM Apps Management Blog

Greetings!  Welcome to the EM Apps Management blog.

One of the challenges of implementing and using the
Application Management Suites is finding correct and timely information - including tips, techniques, and best practices.  Our hope is that this blog becomes the central repository for this type of information, thereby allowing customers to quickly and easily unlock the value of the Suite.

The scope of this blog is limited to the Application Management Suites for the following Oracle application products:
·        Fusion Applications
·        E-Business Suite
·        Siebel
·        PeopleSoft
·        JD Edwards

About

This blog is dedicated to providing content to customers, partners, and Oracle employees on the Application Management Suites for Enterprise Manager.

In particular, this blog concentrates on the Application Management Suites for:
•    Oracle E-Business Suite
•    Siebel
•    PeopleSoft
•    JD Edwards EnterpriseOne
•    Fusion Applications

The owner of this blog is Ken Baxter.  Ken is a Product Strategy Manager in the Enterprise Manager group, and is responsible for all of the Application Management Suites.

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