Wednesday Sep 26, 2012

Gamification in the enterprise updates, September edition

Things have been a little busy here at GamifyOracle.  Last week, I attended a small conference in San Diego on Enterprise Gamification.  Mario Herger of SAP, Matt Landes of Google and I were on a panel discussion about how to introduce and advocate gamification in your organization.  I gave a talk as well as a workshop on gamification.  The workshop was a new concept, to take our Design Jam from Applications User Experience and try it with people outside of user experience.  I have to say, the whole thing was a great success, in great part because I had some expert help from Teena Singh from Apps UX.  We took a flow from expense reporting and created a scenario about sales reps who are on the road a lot and how we needed them to get their expense reports filed by the end of the fiscal year.  We divided the attendees into groups and gave them a little over two hours to work out how they might use game mechanics to gamify the flows.  

We even took the opportunity to re-use the app our fab dev team in our Mexico Development Center put together to gamify the event including badges, points, prizes and a leaderboard. 

Since I am a firm believer that you can't gamify everything (or at least, not everything well), I focused my talk prior to the workshop on when it works, and when it might not, including pitfalls to gamifying badly.  I was impressed that the teams all considered what might go wrong with gamifying expenses and built into their designs some protections against that.  I can't wait to take this concept on the road again, it really was a fun day.

Now that we have gotten through that set of events, we're wildly working on our next project for next week.  I'm doing a focus group at Oracle OpenWorld on Gamification in the Enterprise.  To do that, Andrea Cantu and I are trying to kill as many trees as possible while we work out some gamification concepts to present (see proof below!).  It should be a great event and I'm hoping we learn a lot about what our customers think about the use of gamification in their companies and in the products they use.

So that's the news so far from GamifyOracle land.  I'll try to get more out about those events and more after next week. And if you will be at OOW, ping me and we can discuss in person!  I'd love to know what everyone is thinking in the area.

Sunday Jul 01, 2012

Welcome to the Gamification Blog!

#GamifyOracle

If you are here, you have probably been hearing about gamification and game mechanics, and wondering how it all fits into the enterprise space.  Although I've been leading some efforts in the Fusion Apps UX team on gamification for a while, I have left it to a couple of others to blog on it.  For example, check out the links below from Ultan Ó Broin if you haven't seen these already:

#gamifyOracle: Oracle Applications Gamification Worldwide #UX Design Jam

Oracle Applications UX Gamification Worldwide All Hands Day

Gamification, Schamification: Reality Isn't Broken. Your User Experience Is

I've been tweeting to #GamifyOracle for a while but I'll try to use this blog to put a little of my own thoughts on the matter together.  In the meantime, I spoke at the GSummit in June on the things we're working on and I'll be leading a workshop and speaking on Enterprise Gamification at the Enterprise Gamification Summit in September.  Oracle peeps, let me know if you are interested in attending, since we can get a group discount for the workshop/summit.  We're also planning to conduct some more research on gamification in the enterprise space at Oracle OpenWorld this October. 

In the meantime, let me know if there are issues you are interested in and I'll try to put some things together here.  I'd love to know who all is working on gamification in Oracle--I know some of you but I'm sure there are others!


About

All things gamification, mostly focused on the Enterprise space but occasionally on other issues related to gamification. Written by Erika Noll Webb, Senior Manager User Experience from the Fusion Applications User Experience group. Thoughts are my own. Picked the fish theme because the fish are orange and blue. Go Illini. Twitter @erikanollwebb and @GamifyOracle

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