Monitoring IT Operations - a Strategic Necessity

By Avnish Rastogi, Director, Oracle Consulting Services

A Cost Effective Solution to Securing Retail Data

Monitoring is the most crucial aspect of IT operations. Without robust and intelligent monitoring you may be challenged to deal with unplanned outages, higher operational costs and dissatisfied customers.

In the past, your monitoring strategy was sufficient as long as you had a solution to monitor the point-of-failures and notify the IT administrators. However, over time, as with everything in IT, expectations for monitoring have evolved. Today these demands are changing drastically with IT administrators and also from the end-users of the applications. From the IT perspective, one big shift has been to not only notify IT when the system is down, but to also alert IT administrators when the system is about to die. Today, even leadership recognizes that, monitoring is more of a strategic necessity than a tactical need.

At Oracle Consulting, monitoring needs are common conversations with our clients. These clients are asking Oracle Consulting to provide end-to-end and/or application-to-disk solutions -- a paradigm shift in focus from point-solutions to a comprehensive monitoring platform. Our clients want to ensure that the monitoring solution they are deploying has strong capabilities to monitor IT infrastructure, application performance, business transactions, customer experience service level agreements (SLAs) and capable of deploying an XaaS (everything-as-a-service) model.

Oracle Enterprise Monitoring (OEM) is the only monitoring product with the deep capabilities to manage IT from a business perspective. This service has all the relevant capabilities to monitor IT infrastructure as well as application performance from the end-user perspective to ensure the application as well as the underlying IT infrastructure is performing as per the required SLAs. Furthermore, Oracle Enterprise Manager 12c provides integrated and comprehensive support for the ITIL (Information Technology Infrastructure Library) framework by providing a rich set of features supporting service delivery and support. At the high-level, Oracle monitoring capabilities are featured in three tightly integrated pillars:

  • Complete Cloud Lifecycle Management

  • Integrated Cloud Stack Management

  • Business Driven Application Management

Complete Cloud Lifecycle Management contains comprehensive solutions to build, deploy and consume IT services as an enterprise cloud. Using Oracle Enterprise Manager 12c, you can build a rich set of cloud services regardless of whether it is Infrastructure-as-a-service (IaaS), database-as-a-services (DBaaS) or platform-as-a-services (PaaS), all from a single product.

Oracle Enterprise Monitoring (OEM) solution provides comprehensive lifecycle integrated and cost-effective management capabilities for physical as well as virtual servers. The solution includes provisioning, monitoring, administration, patching/upgrades, incident management, change management and configuration management capabilities.

Integrated Cloud Stack Management solution is focused to deliver end-to-end application-to-disks monitoring capabilities. Traditionally, IT administrators spend the majority of their time ‘keeping the lights on.’ Find out how OEM12c can change that focus drastically by providing monitoring capabilities for the entire technology stack, from application to disk.

Business Driven Application Management provides, an out-of-the-box, comprehensive application monitoring for Oracle eBusinessSuite (EBS), Sibel, PeopleSoft and other Oracle applications. The Oracle application management pack has end-to-end integrated monitoring and management capabilities to drive improved availability and reliability as well as intuitive ways to troubleshoot issues related to system performance or unplanned outages.

Here are two great videos on Oracle’s Cloud Strategy and the tremendous features of Oracle Enterprise Manage 12c.

To learn more about Oracle Enterprise Manager 12c and other Oracle cloud solutions, visit the Oracle Consulting Services website today by CLICKING HERE.

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