Thursday Sep 20, 2012

Oracle Policy Automation at OpenWorld 2012

Oracle Policy Automation (OPA)
at
OpenWorld 2012

Oracle Policy Automation (OPA), the breakthrough policy automation platform, enables organizations to deliver:

  • Consistent policy-based decision making throughout the organization across all channels
  • Agile response to policy changes and analysis
  • Transparency and auditability

This year there will be:

  • 8 sessions – combination of customer panels & product strategy sessions
  • Standalone OPA DEMOpod – Moscone Center WEST, W044

Key highlights

  • Hear Davin Fifield discuss the Product Roadmap for OPA (including OPA + RightNow) he will also be joined by Sean Haynes from Stewart Title who will share the success they are having with OPA.
  • OPA Public Sector Customer Panel - This year the OPA panel consists of some of OPA’s most successful & largest customers, speakers include:
  • Department Works & Pension (UK)
  • Toll – Department of Defence (AU)
  • Municipality of Sao Paulo (Brazil)

SCHEDULE HIGHLIGHTS

Monday October 1, 2012

SESSION ID

TIME

TITLE

LOCATION

CON9655

12:15 pm  1:15 pm PST (Pacific Standard Time)

Oracle Policy Automation Roadmap: Supercharging the Customer Experience
Davin Fifield, VP OPA Development, Oracle
Sean Haynes, VP Stewart Title

Westin San Francisco - Metropolitan I

CON9700

12:15 m – 1:15 pm PST (Pacific Standard Time)

Siebel CRM Overview, Strategy, and Roadmap
George Jacob - Group Vice President, CRM Applications / XML, Oracle
Uma Welingkar - Director, Product Management, Oracle

Moscone West - 2009

Wednesday October 3, 2012

SESSION ID

TIME

TITLE

LOCATION

CON8840

5.00pm – 6.00pm PST (Pacific Standard Time)

Achieving Agility Through Closed-Loop Policy Automation
Customer Panel

Facilitator – Surend Dayal, Oracle

  • Dept. Works & Pension (UK) – Haydn Leary
  • Municipality of Sao Paulo (Brazil) - Luiz Cesar Michielin Kiel
  • Toll (AU) – Nigel Maloney  

Westin San Francisco - Franciscan I

CON8952

5.00pm – 6.00pm PST (Pacific Standard Time)

BPM: An Extension Strategy for Enterprise Applications
Harish Gaur -  Oracle
Srikant Subramaniam - Oracle

Moscone West - 3003

Thursday October 4, 2012

SESSION ID

TIME

TITLE

LOCATION

CON11515

2:15 pm – 3:15 pm PST (Pacific Standard Time)

Oracle Policy Automation + RightNow: Agile self-service and agent experiences
Davin Fifield, VP OPA Development, Oracle

Westin San Francisco - City

Monday Jul 09, 2012

Is Oracle Policy Automation a Fit for My Agency? I'll bet it is.

Recently, I stumbled upon a new(-ish) whitepaper now posted on the Oracle Technology Network around Oracle Policy Automation (OPA). This paper is certain to become a must read for any customer interested in rules automation.

What is OPA?  If you are not sitting in your favorite Greek restaurant waiting for that order of Saganaki to appear, OPA is Oracle’s solution for automated streamlining, standardizing, and the maintenance of policy. It is a specialized rules platform that simplifies the automation of rules and policies, putting the analysis in the hands of the analysts, not the IT organization. In other words, OPA allows the organization to be more efficient by eliminating (or at a minimum, reducing the engagement of) the middle man from the process.

The whitepaper I mention above is titled, “Is Oracle Policy Automation a Good Fit for My Business?”. This short document walks the reader through use cases and advice for the reader to consider when deciding if OPA is right for their agency. The paper outlines many different scenarios, different uses of OPA in production today and, where OPA may not be a good fit.

Many of the use case examples revolve around end user questionnaires or analyst research. What is often overlooked is OPA’s ability to act as a rules engine behind the scenes. That is, take inputs from one source (e.g., personnel data), process that data in OPA and send the output (e.g., pay data with benefits deductions) to a second source. The rules have been automated, no necessary human intervention to perform analysis. A few of my customers have used the embedded OPA solution to improve transaction processing and reduce the time spent analyzing exceptions.

I suggest any reader whose organization is reliant on or deals with high complexity, volume or volatility in rules that are based on documentation – or which need to be documented – take a look at Oracle Policy Automation.

You can find the white paper on Oracle Technology Network.

You can find the white paper in the Oracle Policy Automation of the OTN.

You can find more information around OPA on oracle.com.

Finally, you can send me a question any time at jeffrey.waterman@oracle.com

Thank you for reading. If you have any topics around Oracle Applications in the Federal or Public Sector industries you would like to see addressed in this blog, please leave suggestions in the comments section and I will do my best to address in a future post.

Tuesday Apr 03, 2012

Welcome to the Oracle FedApps blog

Congratulations, you have stumbled upon Oracle’s newest blog: The Federal Applications Blog. Periodically I plan to provide some insight into how Oracle’s application solutions are being applied, or how they can be applied, within the Federal Government.

If you are a user of, or just interested in, Oracle’s applications in the Federal space and have questions/topics you would like to see addressed in this blog, please post a comment.

So bear with me as I take a bit of time to refine the content, look and feel of this blog.

http://www.oracle.com/us/industries/public-sector/038044.htm

http://www.oracle.com/us/industries/public-sector/038046.htm

-- JMW

About

The author, Jeff Waterman, has been with Oracle since 1996 in various roles, but always working to apply Oracle Application solutions assist the US Federal Government with fulfilling its mission to its citizens. Presently, he serves as a Master Principal Applications Sales Engineer within North America Public Sector.

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