The Dark Side ????
By DaveLevy on Jan 09, 2005
In Management Today 1, the magazine of the Chartered Institute of Management, Henry Stewart 2 reviewed Furnham & Taylor's book "The Dark Side of Behaviour at Work". Its an interesting re-inforcement of the relevance of McGregor's Theory XY model which I refered to in my blog article here.... The book is subtitled "Understanding and avoiding employees leaving, theiving and deceiving".
Having stated that since at his company,
"It is a core principle to believe the best of all our people."
he didn't expect to enjoy the book, and basically he didn't although it wasn't as awful as he expected. Stewart adds that the turn to the dark side is usually provoked, which I suggest is also a natural result of Theory X management style. He leaves us with two snippets. Firstly, that most (64%) staff who resign do so to leave their manager. This is based on survey data, but it is also interesting that having read this first in Stewart's review last August, I have come across it several times since. His second pearl of wisdom is to understand that people managers should be good at it. This may seem obvious but most managers are chosen for their core skills and organisational planning, not for their people management skills.
1. The august edition.
2. Stewart is the CEO of Happy, peviously known as "Happy Computers",