SunLIVE 2006 making change
By DaveLevy on Mar 13, 2006
I spent the day at SunLIVE 2006, the UK's premier customer exhibition/conference.
The day was opened by Trudy who empasised the customer focused nature of the event in that the vast majority of speakers were to be Sun customers talking about their views of the future or how they've solved recent problems. The key note was delivered by Alan Mather, ex-CIO of government's ecommerce directorate and now working at one of the smaller utility companies. He spoke about his change programme, how change is difficult but they're focusing on achieving competitive business performance. He argued the biggest inhibitors for change are, firstly the legacy, what's done today is done for a reason, and secondly, the people, often at the ground floor are working very hard to keep the thing working and can't see the need for change and are usually significant stakeholders in the status quo. He quoted "The Mythical Man Month", a software engineering bible, (Wikipedia, here...) and Jared Diamond's (Wikipedia, here...) "Collapse". Useful to be reminded, so I might check these out.
This was written after the event and uploaded on 21 March 2006 and back dated to the time of occurrence. Sorry its taken me so long to post this.