By DaveLevy on Feb 25, 2005
Mike Harding (Sun Preventive (sic) Services) presented on his groups new offerings.
The highlight for me was his very dramatic illustration that standard availability metrics i.e. Four or Five Nines are historic and cannot be changed, in order to manage, leading indicators are needed which is why Sun has developed the Operational Risk Index (ORI). This may not be new to some of you, but it is to me despite Richard Morgan's attempts to keep me up to date.
Mike also had a very dramatic illustration of risk dimensions, differentiating between probability and severity (or cost). Interestingly the bulk of the audience chose to minimise probability not cost.