Operational Support Systems (OSS) Documentation ROCKS: More Content, More Searches, More Downloads

I’d like to introduce Jodie Wilford, Oracle Communications OSS InfoDev Director. She’s responsible for managing all of the documentation and curriculum for the Oracle Communications Operational Support Systems (OSS) products. As part of the MetaSolv Software, Inc. acquisition, she joined Oracle in February 2007. She has extensive experience in documentation, curriculum development, and training delivery.

Jodie’s team did a lot of great work in this release that she outlines in this post. Thank you Jodie and OSS team for all your great work.

Cheers,
Cheryl Lander, Oracle Communications InfoDev Senior Director


Thank you, Cheryl. I would like to tell you about the latest release of OSS suite of applications that Oracle’s Communications released in January 2013. This is the second release in nine months which is a consistent, coordinated release of a suite of integrated OSS applications including the following products:

  • Oracle Communications ASAP
  • Oracle Communications Design Studio
  • Oracle Communications IP Service Activator (IPSA)
  • Oracle Communications Network Integrity
  • Oracle Communications Network Intelligence
  • Oracle Communications Order and Service Management (OSM)
  • Oracle Communications Unified Inventory Management (UIM)

First, and what we believe you’ll be excited to hear about, is searchable documentation for Network Integrity, Network Intelligence, OSM, and UIM that are now available on Oracle Technology Network.

Second, the documentation for Network Integrity, Network Intelligence, OSM, and UIM are now accessible, that is, the HTML-based documentation is in compliance with Oracle Global HTML Accessibility Guidelines (OGHAG), guidelines driven by Section 508 of the Federal Rehabilitation Act and Web content Accessibility Guidelines (WCAG) 1.0/2.0 'AA'.

Third, the documentation for Network Integrity, Network Intelligence, OSM, and UIM are now available in ePub and Mobi format so you can download them to your favorite mobile device.

In response to requests from customers, we added a lot of new content and updated existing content. Here are some of the key accomplishments by product:

Design Studio (these are available on the Oracle Software Delivery Cloud)

  • Developed a new Concepts guide, including a Glossary
  • Developed a new Developer’s Guide
  • Created separate Installation and System Administrator’s Guides

Network Integrity

Network Intelligence

OSM

  • Created a Quick Start Guide for installing OSM on a Windows system, for demo purposes; this document is posted on My Oracle Support and the Oracle Partner Network
  • Improved the XML Import/Export Tool content in the System Administrator’s Guide
  • Improved the XQuery content in the Concepts guide
  • Updated the hardware sizing information in the Installation Guide

UIM

  • Developed a new Security Guide
  • Added information on cooperation framework and sample cartridges to the Developer’s Guide (available on the Oracle Software Delivery Cloud)
  • Added information on concurrent resource allocation to the Developer’s Guide (available on the Oracle Software Delivery Cloud)
  • Added hardware sizing information to the Installation Guide

You, too, can suggest content additions or changes. Send email to cgbu_docfeedback_us_grp@oracle.com.

You will find all our documentation on the Oracle Software Delivery Cloud or check us out on Oracle Technology Network today!

Thank you,
Jodie Wilford, Oracle Communications OSS InfoDev Director
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About

This is a blog from the Oracle Communications Information Development team, led by Cheryl Lander, Sr. Director. She and members of her team from various functions (writers, curriculum developers, and architects) and product lines will share their approach to documentation and curriculum, all with the goal of getting feedback to improve their deliverables. We'd like to thank Joe Sciallo, UCS Tech Writer (former Sun) for pushing us into the social media world. The primary team driving this blog is called "Joe and the Blogettes"; other members include Brenda Roldan (BSS Tech Writer), Jodie Wilford (OSS InfoDev Director), Leif Lourie (SDP Curriculum Developer), and Scott T. Miller (Documentation Architect).

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