Tuesday Mar 19, 2013

Oracle Communications Network Charging and Control (NCC) 5.0.0 Overview Course Now Available!

Today’s blog is about the Oracle Communications Network Charging and Control (NCC) Overview Course that was recently released on the Oracle University iLearning site; Oracle internals and partners have access to this course at this time. I’d like to introduce one of our curriculum developers, Fraser Guthrie, who will tell you about this course.

Fraser has over 15 years telecommunications industry experience in a variety of cross functional roles, including software test, product management, consulting, support and training. He has about 7 years experience with the NCC product, including 4 years as a consultant with eServGlobal and Oracle implementing NCC solutions for communication service providers in Europe and beyond. Fraser has spent the last 3 years in the Information Development team developing courseware and training our customers, partners, and internal teams.

Cheryl Lander, Oracle Communications InfoDev Senior Director

What is NCC?

First, I’d like to talk about the NCC product. NCC is a session control and real-time charging product for intelligent networks. You use NCC to manage voice, data, and messaging services, and customized service offerings such as Friends and Family, Call Forwarding, and Favorite Destination. With NCC, you control and rate these services; NCC can control and charge for all types of network transactions, including traditional SS7 and newer IP-based services. Using NCC’s built in open Web 2.0 Framework, NCC can communicate with the Service Provider’s IT and back-office business systems, which allows you to integrate with Application Service Providers, provisioning systems, and to process EDRs offline. For customer billing and invoicing, you can integrate NCC with the Oracle Communications Billing and Revenue Management (BRM) product, Oracle’s convergent charging and billing platform, as well as other third-party vendor systems.

Who Is This Course For?

  • The NCC Overview Course is the ideal starting point for anyone that wants to learn about NCC, including (but not limited to):
  • Systems Administrators
  • Systems Integrators
  • Systems Architects
  • Sales and Pre-Sales Consultants
  • Project Managers

The course is the ideal starting point for anyone wishing to learn about NCC.

Course Content

The course introduces you to the NCC user interface. You will learn about the applications and main features of NCC and the underlying hardware and software architecture. You will also learn how NCC can be integrated into a communication service provider’s IT and core telecommunications network and how the product can be extended and customized. You will also see how NCC can be integrated with the Oracle Communications Billing and Revenue Management (BRM) product.


  1. Introduction to Oracle Communications Network Charging and Control (NCC)
  2. System Architecture
  3. Oracle Communications Prepaid Charging
  4. Oracle Communications Messaging Manager
  5. Oracle Communications Number Services Manager
  6. Oracle Communications Billing and Revenue Management (BRM) Integration

Course Duration: 2 hours and 12 minutes.

Course Link (Oracle internals)

Who Helped Me with the Course?

A special thanks goes to Brian Hudner, my colleague on the NCC team, who was instrumental in getting this course published. It is Brian’s lilting Irish brogue you will hear if you listen to the course. Brian worked on updating the courseware following Janet Taylor’s meticulous edits and then worked closely with Steve Snook and Barbara Stirling of Oracle University to get the course recorded. Thanks also to Jagdeep Kaur who worked on early versions of the course. Thanks also to NCC Product Management, engineering, and marketing for some of the source material and for reviewing the material as it was developed.

What Are We Working on Now?

Training material and courseware for NCC to BRM Integration and Voucher Management.

Where to Find Out More on NCC?

You can find out more about NCC by taking the course (of course!) and on the Oracle Web site


This is a blog from the Oracle Communications Information Development team, led by Cheryl Lander, Sr. Director. She and members of her team from various functions (writers, curriculum developers, and architects) and product lines will share their approach to documentation and curriculum, all with the goal of getting feedback to improve their deliverables. We'd like to thank Joe Sciallo, UCS Tech Writer (former Sun) for pushing us into the social media world. The primary team driving this blog is called "Joe and the Blogettes"; other members include Brenda Roldan (BSS Tech Writer), Jodie Wilford (OSS InfoDev Director), Leif Lourie (SDP Curriculum Developer), and Scott T. Miller (Documentation Architect).


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