Authors: Misha Vaughan and Karl Mochel, User Experience Architects, Oracle Applications User Experience

(Editor's note: The authors would like your feedback on the following topic. Please respond using the Post a Comment form at the end of the blog.)
Are your end users already moving to the latest in touch technology, the iPhone?
From Top Tech News
“The launch of the first iPhone model a year ago boosted interest in the technology tremendously, and the updated model available Friday likely will stoke enthusiasm further. Now touch-screen manufacturers are going flat out, and more devices will soon be controlled by the tip of your finger.”
• Do enterprise applications need to respond to this new technology? If so,      how?
• Would your mobile sales force be willing to begin using yet one more new      technology?
• How would your shop floor manufacturing processes change with touch      technology?
• What challenges would your users face if they were entering an expense      report on a mobile phone?
We look forward to your comments!


Comments (2)
Touch technology in enterprise applications sounds nifty (the iPhone UI has made any touch technology application sound nifty). However, not meaning to rain on anyone's parade, I do have a few questions:
1) What value does it really add to enterprise apps? Will touch technology improve my sales, lower my cost, or improve the quality of my product or service?
2) Would our time and effort be better spent with other efforts that might help enterprise apps provide more real value to the enterprise? Increased UI flexibility and improved accessibility for the disabled both come to mind as examples.
Just my humble contribution to the discussion. I'll be interested to hear what other readers have to say.
Posted by Floyd | August 18, 2008 7:53 AM
Posted on August 18, 2008 07:53
Hey Floyd,
Just to play devil's advocate...I think that in niche markets..let's take manufacturing as an example...it can play a huge role.
Anybody working in a context where their hand mobility is constrained...e.g., wearing gloves, like a clean room, or a shop floor, or an assembly line. Workers in those contexts could benefit from bigger touch screens with bigger target areas, and not having to manipulate a mouse or keyboard.
-misha
Posted by Misha Vaughan | August 19, 2008 2:17 PM
Posted on August 19, 2008 14:17