By jorge.zuniga on June 9, 2009 9:12 AM
The My Oracle Support Team would like to believe that diagnosing problems is a uniform experience across the Oracle tech stack in your IT environment but we know that might not be the truth.
Some say diagnosing issues for the Database is considerably more difficult than diagnosing issues for Middleware or Apps, and some say it depends on which App and version you’re talking about (say, R12 Financials) and others still say that there is no one product or family of products that stands out.
So we dare ask, what do you find to be the most difficult issues to diagnose?
By jorge.zuniga on June 12, 2009 12:37 PM
We’ve all been there: late nights, wondering if you were going to make it to commencement; the excitement of leaving the books behind and embarking on real-world journeys; and the ocean of possibilities that extended beyond the doors of that higher-learning institution...
The My Oracle Support Team understands the meaning of "support" outside of IT and would just like to say Congrats to all of the recent grads and especially to the parents, siblings, aunts, uncles, grandparents and friends that continue to support the most recent Class of 2009!
And, in the face of uncertain times, we offer this thoughtful quote:
“Without the element of uncertainty, the bringing off of even the greatest business triumph would be dull, routine, and eminently unsatisfying.” – Paul Getty
Feel free to comment on your/your child’s success or even give a “shout-out” to the institution...
Happy Friday!
By jorge.zuniga on June 19, 2009 9:46 AM
In a previous blog entry we wondered aloud whether there were specific components or product areas that had problems or issues that were found to be more difficult to diagnose. One main point of discussion that arose from those comments were related to the difficulty of assessing issues in EBS when patching was involved.
However, the point was also brought up that everyone is good at what they do…a DB person will find DB issues easier to diagnose, and EBS person EBS issues, and so on.
But we dare ask again…what DB issues are DBA’s struggling with the most? What’s the hardest thing for a middleware guy or gal to diagnose? What do HRMS or Financials gurus struggle in implementing? Are diagnostics for each of these areas roughly the same….or does performance stand out in one whereas full-blown errors and stoppages stand out in another? Let us know!
Oh yeah, almost forgot, Happy Friday!
