My Oracle Support

You've just finished a hard day's worth of work and are ready to pack up and go home when something goes wrong with your Oracle Weblogic environment. As you set down your bag and get ready to diagnose, you wonder: Why isn't there a way to know this would happen ahead of time?

Well, what if I were to tell you...there is a way?

Enter Oracle Guardian, a tool that many support customers have been curious and asking about.

This tool, which is supported for Oracle Weblogic Server version 8.1 and later, analyzes configurations in order to detect potential issues based on what are called "Signature Patterns" (commonly known as either Signatures or Patterns)

These patterns are based on several sources of system configuration knowledge: actual SR's, bugs and defects, critical path updates, and also customer discoveries and best practices.

Checkout this related post in the My Oracle Support Community:

To Download and learn more, go to the Oracle Guardian Resource Center in My Oracle Support (Note 749952.1)

For even more info, you could also checkout this link

Want even more? Got something to say? Well, there’s even a Guardian blog available for you to share your thoughts.

Isn't it great to solve problems before they occur?

Imagine: it’s Monday morning and you’ve barely had time to listen to your colleague go on about her amazing weekend when –suddenly- you realize something is wrong with the performance of the Oracle database that you’re in charge of monitoring.

No big deal, you think to yourself: I’ll just go to Oracle’s Support website and log an SR to see what the deal is.

But wait… after logging the SR and uploading the Automatic Workload Repository (AWR), Oracle is asking you to upload even more information (say, the OSWatcher for instance).

Maybe you’re tired and confused at this point. Maybe you wished there were some way to get Oracle the information it asks for the first time you log the SR. Maybe you feel this is a waste of time OR… maybe, just maybe, this is no big deal at all and you proceed to upload the OSWatcher (or some other) data as requested.

So, how would you really feel in this situation? How could Oracle make uploading information during SR creation easier and painless for you?

How does the Oracle Configuration Manager tool help you do this (or what would you like it to do?)

Let us know! As always we look forward to your responses…

(PS: You can also checkout Note: 742215.1 on for additional help with uploading files with your SR)