My Oracle Support

This morning, I logged on to My Oracle Support and immediately dragged the “Knowledge Articles” region back to the top because I knew I would be using it often. I moved the“Getting Started” region to somewhere in the bottom since I wasn’t really using it anymore. Then I started wondering: how do other people organize the regions on their Support Dashboard? How more efficient does this make us?

A friend of mine here at Oracle says he keeps Knowledge and Targets (filtered to show only his “Favorite” Targets) on the top of his page since he rarely logs actual SR’s and already knows enough about his systems.

How do you organize/customize your dashboard? How does it make you more efficient? What’s your favorite (or least favorite) customization feature?

The site formerly known as Metalink has undergone some major changes and if you wish you had someone to talk to about how to get the most of the new interface and all the new features that are available, wish no more:

The “Using My Oracle Support” Community is available and now you can talk to other users and to the people who are building the tools that shape your Oracle support and configuration management experience.

Just click on the “Communities” tab and click on the “Using My Oracle Support” community on the left hand side (under My Oracle Support).

Feel free to checkout other communities as well such as Diagnostics and Community Feedback.

Speaking of which, what else would you like to see out of these Communities?