10gR2 10.2.0.4 Certified with Apps 11i

[Oct 23, 2008 Update:  Seven additional 64-bit 10gR2 10.2.0.4 Database certifications for Oracle E-Business Suite Release 11i have been released; see this article for details.]

I'm very pleased to announce that Oracle E-Business Suite Release 11i is now certified with 10gR2 Database version 10.2.0.4.

Oracle%2010g%20Database%20Logo.png Supported Configurations

  • E-Business Suite Release 11.5.9.CU2 and higher
  • E-Business Suite Release 11.5.10.CU2 and higher

The following 10.2.0.4 database options are also certified:

  • Real Application Clusters (RAC)
  • Automatic Storage Management (ASM)
  • Transparent Data Encryption (TDE)
  • Advanced Security Option / Advanced Networking Option (ASO / ANO) (11.5.10.CU2 only)

Certified Platforms

  • Linux x86-32
  • Sun SPARC Solaris
  • HP-UX PA-RISC
  • IBM AIX
  • Microsoft Windows Server 2003

References

Still Underway

We're still working on the following 10gR2 10.2.0.4-related certifications right now:

  • Release 11i + Database Vault 10.2.0.4
  • Release 12 + 10gR2 Database 10.2.0.4
As usual, I'm not permitted to speculate about release dates for these certifications. You're welcome to subscribe or monitor this blog for updates if you're interested in news about these upcoming certifications.

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Comments (34)

Sriram Ramachandran:

Hi Steve,
That's great news. Do you have an ETA on when Linux x86-64 will be certified?

Thanks,
Sriram

Sriram,

As I noted in the article, I can't provide dates for upcoming certifications like this. You're welcome to monitor or subscribe to this blog for updates, which I'll post as soon as soon as they're available.

Regards,
Steven

Eric Moe:

Hello,
Steven,
Does this certification include Windows x64?

Thank you,
Eric

David Browne:

Hello Steve,

Just wondering what your advice would be regarding a new implementation of EBS on Linux (64-bit). Would you stick with V11.5.10.2/10g for now or would you go with V12/10g ? I think version 11 of the database, although certified, would be nice and would avoid an upgrade in a year or so, but maybe a bit too bleeding edge at this stage. Thanks for your thoughts.

David Browne

Hello, David,

If this is a new implementation, I'd choose Oracle E-Business Suite Release 12 without hesitation. R12 has the latest new features, user interface, and technology stack components (e.g. it's built on Oracle Application Server 10g, whereas Oracle E-Business Suite Release 11i is built on Oracle9i Application Server 1.0.2.2.2).

Oracle itself is running on R12, which should be strong evidence of our own feelings about this release. In case you missed it, I highlighted Oracle's own experiences upgrading from 11i to 12 here:

Case Study: Oracle's Own Oracle E-Business Suite Release 12 Upgrade -
http://blogs.oracle.com/stevenChan/2008/07/case_study_oracles_own_oracle_ebusiness_suite_rele_1.html

As for the 11g Database, well, we're in the final stages of this certification for Oracle E-Business Suite Release 12 right now. You're welcome to monitor or subscribe to this blog for updates, which I'll post as soon as soon as they're available.

From an implementation strategy perspective, I'd recommend doing a proof-of-concept installation of Oracle E-Business Suite Release 12 today, to give your business users something to evaluate. That environment would be built using the 12.0.4 Rapid Install, which includes the 10.2.0.3 database.

You can always layer on an 11g Database upgrade at a later date.

We have some excellent E-Business Suite specialists in the UK, by the way. I'm sure that they'd be delighted to work through implementation options with you. If you're interested, I can pass on your contact information to them for a follow-up conversation.

Regards,
Steven

Hello, Eric,

Not yet. Our Windows x64 certification is still underway. You're welcome to monitor or subscribe to this blog for updates on this platform certification, which I'll post as soon as soon as they're available.

Regards,
Steven

Satya:

From proof-of-concept perspective, do we need to buy the license from Oracle for R12.

Steven Chan:

Satya,

I'm in Development and not Sales, so I don't have the sufficient background in licencing to comment on this. You should give your Oracle account manager a call to verify the licencing terms for any proof-of-concept implementations for EBS Release 12.

Regards,
Steven

Hi,

I have been tasked with supporting a 11i environment where beta and prod share a single db oracle home. I have opened an SR asking how to clone or db refresh from source to target when both share the same db oracle home. SR tells me that this is not supported. What are the affects of running two 11i environments on a single db oracle home?

Does this issue go away with R12, or a specific patch or version level of 11.5.10.2?

thanks
brh

Steven Chan:

Hi, Brian,

I'm afraid that Support's right: we don't currently support the notion of a shared ORACLE_HOME for the database components. This restriction exists for both Oracle E-Business Suite Release 11i and 12.

This means that a single DB ORACLE_HOME cannot currently be shared between multiple E-Business Suite instances, or even between multiple servers in a Real Applications Cluster configuration for the same E-Business Suite instance.

This is something we're considering for a future certification. There are some low level changes that need to be made first. I'll post more details on this future configuration when they're publicly available.

Regards,
Steven

Thanks! This helps.

brh

Steven,

Is it good to upgrade to 10g2 database and then upgrade to OracleAS 10.1.2.2 which is certified to EBS 11i?

Thanks
Prabhu

Steven Chan:

Prabhu,

It's possible to upgrade your EBS database to 10gR2 10.2.0.4.

It's also possible to integrate your EBS 11i environment with an external OracleAS 10g 10.1.2.2 instance to use modules like Oracle Single Sign-On.

Remember, though, that your EBS 11i environment runs Oracle 9iAS 1.0.2.2.2 internally on the application tier. This internal application server cannot be upgraded to OracleAS 10g 10.1.2.2. It must remain at the 9iAS 1.0.2.2.2 level.

If you wish to run EBS on OracleAS 10gR2 internally for Forms and OC4J support, you must upgrade your EBS environment to EBS Release 12.

Regards,
Steven

Matt:

Any word on 10.2.0.4 on Linux x86-64 in a split tier config?

Steven Chan:

Hi, Matt,

It's definitely still coming, but I don't have a date that I can publish here. Feel free to monitor or subscribe to this blog for updates, which I'll post as soon as they're available.

Regards,
Steven

Hi Steven

I would like to point your attention to apparent contradiction between Database and Apps Support policies.

As per Error Correction Support policy, available at https://metalink.oracle.com/cgi-bin/cr/getfile.cgi?p_attid=209768.1:284348

"You have up to one year from the initial release of the patch set to install the new patch set, and can receive new bug fixes for the previous patch set during that time. This grace period is effective with the release of 10.2.0.4 (i.e. 10.2.0.3 is supported for the duration of the 10.2.0.4 grace period). "

As 10.2.0.4 was released in Feb. 2008, 10.2.0.3 will go out of ECS support by Feb. 2009.

This, along with absence of Apps certification of 10.2.0.4 on 64-bit platforms presents customers with a really difficult choice:
1) Upgrade to 10.2.0.3 and be unsupported by February or
2) Stick to even earlier releases - e.g. 10.1.0.5

App certification process has already eaten up 8 months out of 1 year given by database support team - leaving just a couple of months to customers (at best) to execute all functional and performance testing once certification is completed - and that is not enough time for large production systems that have long release and testing cycles.

We'd really appreciate your perspective.

Thank you
Dragan

Steven Chan:

Hi, Dragan,

I appreciate the uncomfortable situation that our certification cycles cause for some E-Business Suite platforms. This is particularly acute for some of our 64-bit platforms, which, for a variety of reasons, sometimes take longer than the base platform certifications.

Informally speaking, there is some flexibility around those stated database support policies for E-Business Suite users, understanding that a certain amount of that "1 Year N-1 Support Grace Period" is absorbed by our certification activities.

If I were in your shoes, I'd always opt to use the latest certified release (e.g. 10.2.0.3) instead of the previous ones (e.g. 10.1.05). We always have more latitude in accepting one-time emergency patch requests with later versions than earlier ones, regardless of whether you're in the grace period or not.

Regards,
Steven

Hi Steven

Thank you for your answer.

Unfortunately going with 10.2.0.3 is not an option for us as our testing has proven it a very unstable release with a lot of one-off patches, which we don't think is capable of running massive production system, while our confidence in 10.2.0.4 (based on running non-eBS systems) is much higher.

In our experience, Oracle Server support is also usually not as flexible as you are implying, and it takes days and weeks of escalations to force support analysts to even consider logging any bugs with development for a release that is out of ECS/Premier support - and then a similar escalation route for the bug itself to be reviewed.

Since my post I have verified that 10.1.0.5 (which we are now running on) is going out of Premier support in January, so...

10.1.0.5 goes out of support in January.
10.2.0.3 goes out of support in February.
10.2.0.4 is not certified yet.

This, in my view, is a very uncomfortable situation for the customers to be in and I really hope that Oracle will fix the certification process next time around.

Thank you
Regards
Dragan

Steven Chan:

Thanks for your feedback on this, Dragan. I've passed your comments on to the ST Management team that establishes support policies for the N-1 release.

We're painfully aware that certain platform certifications are uncomfortably longer than others. We're looking into ways of accelerating this certification process through use of some of the latest tools such as Database Replay. I'll post an update on that in the near future.

Regards,
Steven

Pavan:

G'day Steven,

Is 10gR2 10.2.0.4 Certified with Apps 11i on a split configuration ie.

10.2.0.4 on linux x86-64
with
11.5.10.2 on linux x86-32

Thank you
Pavan


Steven Chan:

G'day, Pavan,

Yes, this is certified. See:

Seven New 64-Bit 10gR2 10.2.0.4 Database Certifications for Apps 11i -
http://blogs.oracle.com/stevenChan/2008/10/seven_new_64-bit_10gr2_10204_database_certs_apps_11i.html

Regards,
Steven

Pavan:

G'day Steven,

Great !..Thank you.

-Pavan

Ted Persky:

Hi,

In reference to your posting on Aug. 4 regarding the prohibition of using the same RDBMS home for more than one 11i instance, could you please explain in a little more depth what is the rationale behind this, given that everything is separated out under the home under a context subdirectory, SID_hostname?

Sincerely,

Ted P.

Steven Chan:

Hi, Ted,

The issue boils down to not being able to do a rolling upgrade if you have shared Oracle homes for RAC. A whitepaper from our Server Technologies group about those considersations is posted here:

http://www.oracle.com/technology/products/database/clustering/pdf/oh_rac.pdf

In addition, there have been historical issues like hardcoded Oracle home locations in products like Oracle Enterprise Manager. The Server Technologies team hasn't explicitly designed their products to account for shared database Oracle homes, so this isn't a support configuration today.

Regards,
Steven

Ted Persky:

Thanks for your response.

Ted

Thiru:

Hi Steven,

We implemented Oracle EBS 11i (CRM) on Windows 2003 and due to severe scalability issue with 32-Bit Windows, I migrated the Database to Sun Spark Solaris (64-Bit) and thereby created a Split Configuration (Note:230627.1) with Apps Tier on Windows 2003 (32-Bit) and the DB Tier on Sun Sun Spark Solaris (64-Bit).

I would like to know if I need to migrate the Apps Tier also to Sun Sun Spark Solaris (64-Bit) as the customer plans to implement iSupport, Oracle Financials and Oracle HR in the future.

Plz advice.

Thanks
Thiru

Steve Pettit:

I noticed HP-UX Itanium is not listed under the certified platforms. We are currently on 11.5.10.2 with a 10.2.0.2 database. The database is running on HP-UX Itanium. We are considering upgrading the database to 10.2.0.4 for support reasons. Is this combination certified?

Thanks

Steve

Steven Chan:

Hi, Steve,

Yes. HP-UX Itanium was certified a few days after the initial round of platform certifications for this database. See:

10gR2 10.2.0.4 Certified with HP-UX Itanium for Apps 11i - http://blogs.oracle.com/stevenChan/2008/07/10gr2_10204_certified_with_hpux_itanium_for_apps_1.html

Regards,
Steven

John:

Hi,

Is 10.2.0.4.1 certified with EBS 11.5.10.2?
Currently we have 10.2.0.3.

Thanks,

Ravi Palle:

Hi, I see this blog that there has been confusion whether 10.2.0.4- Linux-x86-64 bit is certified with ERP 11.5.10.2.

Could some one update if I can go ahead to implement 10.2.0.4 for Linux 64 bit?

Thanks
Ravi

Hi, Ravi,

I'm not sure where the confusion lies, but I can confirm that the Linux x86-64 platform for Oracle E-Business Suite Release 11i is certified only for 10gR2 database tiers. The Oracle E-Business Suite Release 11i application tier must run on a different fully-supported platform.

Regards,
Steven

Pavan :

G'day Steven,

(a) Is there any official announcement from oracle on 10.2.0.4 de-support. ?

(b) Is there any official announcement from oracle on 11.5.10.2 desupport?

We are currenlt running 10.2.0.4 / 11.5.10.2 on split configurationn( Linux) and are considering options for db upgrade (11g) or R12 ..And will the certifcation for EBS against split configuration will always remain exclusive?

-Pavan

Pavan:

G'day Steven,

Just wanted to add following to the above note:

The split configuration certfications have been exclusive so far..
10.2.0.4 was certified in Jun '08 but the split
configuration for 10.2.0.4 against linux was certifed in oct'08 but
i beleive 11g was not yet certified with 11i against split configuartion then.


As the split configuration certifications have remained
exclusive,Shouldn't the Oracle Support Policy be specific to architercture than the overall product lifetime support policy?

-Pavan

G'day, Pavan,

(a) Not yet. 10.2.0.4 is the latest patchset available for the 10gR2. The desupport clock for 10.2.0.4 will start ticking only after 10.2.0.5 is released. For more details about database support windows, see:

On Database Patching and Support: A Primer for E-Business Suite Users - http://blogs.oracle.com/stevenChan/2009/02/on_database_patching_support_a_primer_for_ebs_users.html

(b) Yes. See this article:

Extended Support Fees Waived for EBS 11.5.10 and 10gR2 DB Through 2011 - http://blogs.oracle.com/stevenChan/2009/06/object_windowed_support_fees_waived_for_ebs_11510_and_10g_db_through_2011.html

Regards,
Steven

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