Oracle has recently announced the next wave of computing, catchily entitled iGovernment. To see the innovations check out:
http://www.oracle.com/goto/igovernment/
My particular interest is of course in improving service delivery. More information here:
http://www.oracle.com/industries/government/case-management-crm-government.html
Delving a little deeper, the new functions in the Case Management area shows how a family centric view of the child is met within Siebel Public Sector:
http://www.oracle.com/industries/government/oracle-solution-child-support-br.pdf
