Two interesting papers have been released showing how CRM On Demand can help new customers quickly get up and running with On Demand solutions. Business & Enterprise North East are based in Seaham, England.
The snapshot is here:
http://www.oracle.com/customers/snapshots/business-and-enterprise-north-east-crm-snapshot.pdf
and a full case study here:
http://www.oracle.com/customers/snapshots/business-and-enterprise-north-east-crm-case-study.pdf
