By robert.smyth on May 11, 2007 2:19 PM
Oracle Siebel Communications as a vertical contains some great functionality. As well as the documentation which links the key features, some of the areas that the solution encompass are listed below:
Oracle Siebel Contact Center and Service
Oracle Siebel Quote and Order CaptureOracle Siebel Product and Catalog ManagementYou can then get it mobilised:
Oracle Siebel Field Service
Oracle Siebel Mobile SolutionsAnd finally, you can report from it:
Oracle Siebel Contact Center and Service Analytics
By robert.smyth on May 23, 2007 1:49 PM
Browsing through some of Tom Kyte's comments and links is always an enjoyable way of keeping up with the zeitgeist. Take a look at http://tkyte.blogspot.com
Best link for predicting the future with an "Oracle" product has to be this one
http://www.psi-tronics.com/OracleDiviningKit/oraclediviningkit.htm
I particularly like the fact that it can help in business by finding
best supplier, sales prospects, employees, decisions, success probabilities
It is also possible that a CRM solution may help
http://www.oracle.com/applications/crm/siebel/index.html
