Bolton Council is our latest reference. They use Teleservice and Field Service from the Oracle CRM offering as well as lots of Oracle E-Business Suite modules and Oracle Technology.
This is their snapshot
This is especially relevant to me as it is my local council!
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This page contains a single entry from the blog posted on February 21, 2007 3:46 PM.
The previous post in this blog was UK CRM Special Interest Group.
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