I attended Oracle Retail's user conference, CrossTalk, in Orlando and had a great time. What really made it different from past conferences was its focus on the retailers themselves. It was refreshing to not have to talk about roadmaps and instead listen to the retailers talk about the economy, their implementations, and their customers.
I took the opportunity to talk about a few things that have been covered in this blog, such as:
The use of coupons on cell phones
Competing in 2009
Best Buy's Web 2.0 Projects
If you'd like to read some of the coverage of the event, listed below are some links:
David vs. Goliath: Oracle OpenWorld Vs. CrossTalk
Retail TouchPoints Corner Office Conversation
Crosstalk on the Business Value of IT: Giving Oracle Retail its ‘Props’
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