I have spent a lot of time with Oracle support in the past year helping them to train them on OVD and OAM (the latter mostly focused around OVD-OAM integration). And really they are a great organization.
Chris Warticki who works in Oracle support maintains a blog and has a post containing a good customer testimonial on everything support does.
My additional advice on getting the most from support:
1 - Read this post from Chris on benefits of support best practices training
2 - Take the free support training class http://www.oracle.com/support/seminars.html
« More OpenID, Free Will Discussions | Main | 2007 Burton Catalyst »
Good Note on Oracle Support
Search All Blogs
Google Search
About This Entry
This page contains a single entry from the blog posted on June 6, 2007 9:07 AM.
The previous post in this blog was More OpenID, Free Will Discussions.
The next post in this blog is 2007 Burton Catalyst.
Many more can be found on the main index page or by looking through the archives.
