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Entries from CRM Product Marketing Blog tagged with 'martin nitsche'
Dresdner Bank on the 21st Century Customer
By steve.diamond on November 17, 2008 9:47 AM
Martin Nitsche, Head of CRM Systems at Dresdner Bank, and a recent attendee at Oracle's CRM Executive Summit in Paris, provides an interesting perspective on how the mindset and behaviors of its customers have changed in the last 10 to...
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