Entries from Social CRM tagged with 'Social Networks'
Too Social?
Like most things in life, success in social networking usually depends on what you put into it. If you keep your updates frequent and relevant then they’ll be more interesting to others. But putting your life out there can have...
Social Intelligence – Part 2
So we continue on the theme of Social Intelligence (SI) with the basic premise that its primary purpose is to add personal value to the elective user such as a sales rep. For a definition of Social Intelligence see http://blogs.oracle.com/socialcrm/2008/07/social_intelligence.html...
Not just for kids
Hi, I’m Richard, I’m the Product Owner for the infrastructure behind the Social CRM products. Working in IT I’m used to people’s faces glazing over after they ask what I do, but I hoped working on social networking products might...
Content in the Social Web
How many times did we hear in the late 1990’s and the early part of this decade the term “content is king?” Back then, it was about content for portals. Today, it is about the Social Web. There are many...
Social Intelligence
The first generation CRM applications suffer from three fundamental flaws, which have resulted in much lower user acceptance of CRM than projected by their vendors. First, the consideration that sales reps are elective users of CRM applications is generally completely...
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