Entries from It's life Jim, but not as we know it tagged with 'Social CRM'
Enterprise 2.0: The new face of CRM (Openworld 2008 Webcast)
Enterprise 2.0: The new face of CRMView more presentations from dastardley. (tags: 2.0 enterprise) Here is my Openworld 2008 presentation. The session does not talk about the features of specific Social CRM applications - but seeks to educate the audience...
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