CRM Product Marketing Blog

Live Webcast For Social Services: Next Generation Approach to Improving Outcomes and Decision Making

By michael.seback on November 6, 2009 9:37 AM

Attend our live webcast for Health, Human Services, and Labor agencies. Hear experts Adelaide O'Brien with IDC Government Insights and Kimberly Ellison-Taylor from Oracle's Health & Human Services practice discuss the latest trends in social services and customer success...

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Are Your Colleagues Eager to Use Your Sales System?

By charles.knapp on November 4, 2009 5:59 AM

"Agencourt's sales team is very excited about Oracle CRM On Demand. They're eager to use it, which was a primary concern for us. To be successful with our CRM initiative, we needed to have the buy-in of our primary users."...

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Oracle® Application Integration Architecture Release 2.5

By michael.seback on October 27, 2009 9:39 AM

Oracle® Application Integration Architecture (AIA) Release 2.5 is the most extensive Oracle AIA release to date. With an increased focus on end-to-end industry solutions and pre-built integrations across virtually all major Oracle and non-Oracle applications, like SAP, Oracle AIA Release...

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CRM Industry Luminary on Social CRM at OOW, Paul Greenberg

By michael.seback on October 15, 2009 8:33 AM

Oracle CRM Moves Forward In Quality...And In Thinking ...what Anthony Lye, Mark Woolen, Christine Viera, Melissa Boxer and Adam May showed at an executive briefing yesterday on the advances in CRM was heartening because they are molding their CRM applications...

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Day 3: CRM Sessions to Consider at Openworld

By ruth.donohue on October 14, 2009 8:12 AM

Don't miss out on these sessions today! 10:15 AM - 11:15 AM Optimizing Sales with Oracle CRM On Demand: Presented by Carlson Wagonlit and Oracle. Moscone West Rm 2001 Oracle Application Integration Architecture and CRM: Road Map and Results: Moscone...

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Announcement - New Mobile CRM and Social CRM Enhancements for Oracle CRM On Demand

By michael.seback on October 13, 2009 11:19 AM

New Functionality Delivers Expanded Collaboration and Communication Benefits for Sales Professionals Continuing to build and expand on its industry-defining mobile CRM and Social CRM innovations, Oracle today announced the new releases of Oracle® Mobile Sales Assistant 2.0 for BlackBerry...

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OOW Customers Talk About Their CRM Success Stories

By michael.seback on October 13, 2009 10:42 AM

Hear more from a customer executive panel at OOW about ways to successfully mitigate risks in CRM implementations. Customer experiences include HP with the largest Seibel CRM implementation, Scottish Windows with millions of customers and US Foodservice using Oracle CRM...

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OpenWorld Update #19: Our Twitter Hash Tag for Oracle CRM

By divya.malik on October 11, 2009 9:58 PM

Hi folks, Oracle OpenWorld 2009 is now here! We will be using this blog and Twitter to talk about what's happening at Oracle OpenWorld 2009 through the next 4 days and beyond. For those of you on Twitter and those...

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OpenWorld Update #14: Top CRM Industry Sessions At A Glance

By michael.seback on October 2, 2009 6:21 AM

S310831 Siebel Retail Overview: Loyalty, Multichannel, Service, and Case Management Presenters: Mike Dominy, Oracle This session provides an overview of the overall retail strategy for Oracle's Siebel product line and outlines how the Siebel applications are being applied to several...

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OpenWorld Update #13: Are YOU MDM aware?

By divya.malik on October 1, 2009 8:48 PM

"Through 2010, 70 percent of Fortune 1000 organizations will apply MDM programs to ensure the accuracy and integrity of commonly shared business information for compliance, operational efficiency and competitive differentiation purposes (0.7 probability)." Gartner Join us for these four sessions...

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OpenWorld Update #5: Spotlight on Business Intelligence Sessions in CRM

By ruth.donohue on September 21, 2009 6:54 PM

Analytics is a core component of a successful CRM strategy. Learn more at Oracle OpenWorld from customers, Oracle product experts, and Oracle's own Applications IT group on best practices. Don't miss these sessions! S311895: Oracle Real-Time Decisions and Siebel CRM:...

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OpenWorld Update #1: Get Excited about CRM at Oracle OpenWorld!

By ruth.donohue on September 9, 2009 3:08 PM

It's less than 5 weeks away to Oracle OpenWorld, but it's not too late to register! With more than 100 sessions devoted to Oracle CRM On Demand and Siebel CRM, there is something of interest for everyone, whether you are...

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One Click Architecture with Oracle's CRM On Demand

By michael.seback on September 8, 2009 3:41 PM

Preparation for your sales call is quick and insightful with Oracle's CRM On Demand. The CRM On Demand architecture was built with one click in mind - one click to derive insight immediately and align your sales team with...

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What's the recipe for success? You. Accenture. Oracle. At APHSA

By michael.seback on August 26, 2009 9:32 PM

Join Accenture and Oracle to celebrate Chicago's most famous foods at APHSA. And sample Accenture and Oracle's wide assortment of leading human service industry tools and best practices. When: Monday, August 31, 2009 --11:30 a.m. to 12:45 p.m. Where: The...

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Oracle CRM at the Gartner CRM Summit 2009 in Scottsdale, AZ

By divya.malik on August 20, 2009 9:29 PM

Don't miss the Oracle presentation at the Gartner CRM Summit in Scottsdale, AZ from September 14-16, 2009. Anthony Lye, Senior Vice President, CRM Applications will discuss Oracle's Complete CRM Solution. We will also be demoing the latest innovations in our...

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Oracle Strengthens its Position in the Leaders Quadrant for MDM of Customer Data

By andrea.mulder on August 10, 2009 3:48 PM

Gartner's Magic Quadrant for Master Data Management of Customer Data positions Oracle Siebel Universal Customer Master in the Leaders Quadrant. Oracle Siebel UCM is Oracle's leading customer data application for Master Data Management (MDM). It enables organizations to manage the...

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Out-of-the-Box Integration: Is it really true?

By tony.berk on July 30, 2009 8:45 AM

On Thursday, August 6th, you can hear the real story. In an Oracle Reference Forum, Pella Corporation, a leader in designing, manufacturing, and installing quality windows and doors for businesses and homes worldwide, will discuss how they integrated Oracle CRM...

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Oracle to Highlight Human Services Commitment and Investment at APHSA Conference.

By michael.seback on July 27, 2009 1:21 PM

Come hear how your Human Services organization can transform service delivery from Oracle’s HHS Executive Director Kimberly Ellison-Taylor. At the APSHA conference during August 30 to September 2nd, Oracle will highlight the capabilities of our solutions through: - The Platinum...

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Need to improve profits? Have you fixed your pricing strategies...just a thought!

By divya.malik on July 23, 2009 11:44 AM

The need to improve profits becomes more and more critical during our current economic times. Every executive is on the lookout for creative ways to improve the bottom line. One area that gets overlooked often is improving pricing initiatives within...

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Make the Right Customer Loyalty Decisions

By charles.knapp on July 21, 2009 2:27 PM

Oracle recently introduced Oracle Loyalty Analytics, a great companion to Siebel Loyalty Analytics. Oracle Loyalty Analytics provides marketers end-to-end insight into loyalty program performance, enabling them to optimize loyalty programs, enhance partner and customer relationships, and increase program ROI. Out-of-the-box,...

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