CRM Product Marketing Blog

How Can You Find THE Answer?

By tony.berk on September 10, 2009 2:42 PM

Or even better, how can your customers find THE answer? It just got a lot easier! Oracle announced the availability of an integration combining the capabilities of Oracle CRM On Demand with InQuira's On Demand Web self-service applications. With InQuira...

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Are Your E-Billing Solutions Costing You Customers?

By kathryn.haughton on December 1, 2008 12:42 PM

New E-Billing Webcast and Solution Factory Since 50-80% of all customer service inquiries are related to bills, E-Billing is the cornerstone of truly effective customer self-service. Oracle Self-Service E-Billing solutions are the most adopted solutions are the market with over...

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Oracle Announces Siebel CRM 8.1.1

By kathryn.haughton on November 12, 2008 8:37 AM

Siebel CRM 8.1.1 has arrived. Oracle announced today the next version of Siebel CRM 8.1.1. Designed to help you retain and grow customer relationships in this tough economic environment, Siebel CRM 8.1.1 enables a personalized, consistent customer experience that increases...

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Are You Truly Engaging?

By kathryn.haughton on November 6, 2008 4:14 PM

Register Today for a Live Webcast where you will learn how the latest release of Siebel CRM 8.1.1 will help you keep and grow your customer relationships in times like these. On Wednesday, November 12th at 8am PT | 4pm...

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