Casually stroll to the Oracle.com’s Support webpage and your eyebrows might rise upon reading this: http://www.oracle.com/support/priority-handling.html That’s right, there is now one more reason to attach configuration data from the configuration management collector with your Service Request – Prioritization in...
Imagine: it’s Monday morning and you’ve barely had time to listen to your colleague go on about her amazing weekend when –suddenly- you realize something is wrong with the performance of the Oracle database that you’re in charge of monitoring....
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