CRM Product Marketing Blog

CRM At Oracle OpenWorld: Wrap Up

By ruth.donohue on October 19, 2009 8:39 PM

Another Oracle OpenWorld has come and gone, but there was a lot of valuable information shared not only by Oracle experts, but partners and customers as well, that will continue to live on. If you were an OpenWorld Full Conference...

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CRM Industry Luminary on Social CRM at OOW, Paul Greenberg

By michael.seback on October 15, 2009 8:33 AM

Oracle CRM Moves Forward In Quality...And In Thinking ...what Anthony Lye, Mark Woolen, Christine Viera, Melissa Boxer and Adam May showed at an executive briefing yesterday on the advances in CRM was heartening because they are molding their CRM applications...

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The Value of Oracle CRM On Demand

By andrea.mulder on October 13, 2009 6:55 PM

Using on-demand software enables companies of all sizes to focus more on their core business and less on supporting applications. This model is especially compelling for CRM, a space in which research and development has led to highly social, highly...

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Who Do Your Customers Trust Most?

By charles.knapp on October 12, 2009 3:09 PM

What's your bet -- peers or vendor marketers? According to an Edelman Trust Report from 2007, customers trust peers 75% versus vendor PR at only 20%. One of the topics at the great, standing room-only OpenWorld CRM sessions addressed Social...

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OpenWorld Update #17: Me!

By steve.diamond on October 7, 2009 8:10 PM

That's right...me! In just a little more than a week, I'll be giving a presentation. At OpenWorld! Man, somebody must not have been paying attention. In all seriousness, at 9 a.m. Pacific time on Thursday, October 15th, I'll be discussing...

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OpenWorld Update #16: Industry CRM Demos

By charles.knapp on October 6, 2009 7:13 PM

Don't miss the great CRM application and industry demos at OpenWorld. You'll see what's new and how it can help your organization. Industry highlights include: Siebel Communications This demo features the major evolution of Oracle's Siebel Customer Relationship Management for...

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OpenWorld Update #15: Learn all about Oracle's Application Integration Architecture

By divya.malik on October 5, 2009 2:06 PM

We are now less than a week away from Oracle OpenWorld 2009, and the excitement is building up. For Application Integration Architecture, here are some key sessions: S311991 Oracle Application Integration Architecture and CRM: Road Map and Results Presenter: Christine...

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OpenWorld Update #14: Top CRM Industry Sessions At A Glance

By michael.seback on October 2, 2009 6:21 AM

S310831 Siebel Retail Overview: Loyalty, Multichannel, Service, and Case Management Presenters: Mike Dominy, Oracle This session provides an overview of the overall retail strategy for Oracle's Siebel product line and outlines how the Siebel applications are being applied to several...

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OpenWorld Update #13: Are YOU MDM aware?

By divya.malik on October 1, 2009 8:48 PM

"Through 2010, 70 percent of Fortune 1000 organizations will apply MDM programs to ensure the accuracy and integrity of commonly shared business information for compliance, operational efficiency and competitive differentiation purposes (0.7 probability)." Gartner Join us for these four sessions...

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OpenWorld Update #12: Perhaps Your First Priority Shouldn't Be CRM Software

By steve.diamond on September 30, 2009 6:15 PM

Sure, this could be my last post as an Oracle employee, given that we sell CRM software But I don't think so. Here's why. While I can't get much more specific here, a few months ago, a particular video about...

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OpenWorld Update #11: CRM for Education and Research

By charles.knapp on September 29, 2009 1:19 PM

Don't miss the great industry CRM sessions and exhibits at OpenWorld. Highlights include: S311663 Customer Relationship Management for Higher Education: Road Map to the Right Solution Speakers: Gary Allen and Sandra Sanvido, Oracle Discover how customer relationship management can help...

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OpenWorld Update #10: CRM for the Public Sector

By charles.knapp on September 29, 2009 12:33 PM

Don't miss the great industry CRM sessions and exhibits at OpenWorld. Highlights include: S311696 General Session: Public Sector Speakers: Mark Johnson, Oracle; David Wilson, Accenture Learn how Oracle can help you achieve organizational goals through its recent acquisitions and integration...

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OpenWorld Update #9: Sales Productivity Session Highlights

By ruth.donohue on September 28, 2009 7:25 PM

Sales executives face the challenge of driving growth in a challenging economy. In addition to the key executive CRM sessions, here are just a few sessions that may be of particular interest: S311891: CRM Innovations for Sales Productivity Presenters: Mandeep...

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OpenWorld Update #7: Overview of CRM in 9 Minutes

By ruth.donohue on September 23, 2009 1:09 PM

Short on time? Download this short 9 minute podcast and catch up on what's happening with CRM at Oracle OpenWorld during your commute home as Cliff Godwin, Sr. Vice President Application Development, and Kirk Mosher, Vice President of CRM Product...

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OpenWorld Update #6: CRM for the Insurance Industry

By charles.knapp on September 22, 2009 11:30 AM

Don't miss the great Insurance industry CRM sessions and exhibits at OpenWorld. Highlights include: S308021: General Session: Chaos to Opportunity--A Year in Review and a Look Ahead Presenters: Rick Connors, Chuck Johnston, and Srini Venkatasanthanam, Oracle; Jack Dugan, Capgemini In...

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OpenWorld Update #4: CRM for the Communications Industry

By charles.knapp on September 17, 2009 7:51 PM

Don't miss the great Communications industry CRM sessions and exhibits at OpenWorld. Highlights include: Session ID Session Title Speaker(s) Date/Time Venue/Room S308854 General Session: Communications and Media Adrian Dilworth, Vodafone Qatar; Bhaskar Gorti, Oracle Monday 10/12/2009 13:00 - 14:15 Palace...

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OpenWorld Update #2: Don't Miss These Key Executive CRM Sessions!

By ruth.donohue on September 14, 2009 6:53 PM

If you are interested in Siebel CRM or Oracle CRM On Demand -- or the future direction of CRM at Oracle -- then don't miss out on these key executive sessions: S310669: Oracle CRM Executive Vision and Product Strategy Update...

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OpenWorld Update #1: Get Excited about CRM at Oracle OpenWorld!

By ruth.donohue on September 9, 2009 3:08 PM

It's less than 5 weeks away to Oracle OpenWorld, but it's not too late to register! With more than 100 sessions devoted to Oracle CRM On Demand and Siebel CRM, there is something of interest for everyone, whether you are...

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Early Bird Special: Register now for Oracle OpenWorld by August 14th!

By ruth.donohue on August 5, 2009 12:09 PM

Thinking about going to Oracle OpenWorld? There is no better time to register than now. Oracle's Early Bird rates end Friday, August 14th. Not only will you get a discount on a full conference pass, you'll also get special hotel...

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Have a Say in What You Want to Hear at Oracle OpenWorld!

By ruth.donohue on June 29, 2009 8:29 AM

Now is your opportunity to weigh in on topics you want us to include in Oracle OpenWorld 2009. Go to Oracle Mix today to see a list of sessions proposed for Oracle OpenWorld, including Oracle Develop, and vote for your...

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