CRM Product Marketing Blog

Did you see us at the Gartner CRM Summit 2009 last week?

By divya.malik on September 24, 2009 11:17 AM

Yes we were at the Gartner CRM Summit 2009 last week in the Scottsdale, Arizona heat while it was pouring here in the Bay area. We had the opportunity to meet with our customers, partners and of course several of...

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Gartner Places Oracle in Leaders Quadrant in Three New Reports

By andrea.mulder on July 6, 2009 2:32 PM

Oracle is positioned in the Leaders Quadrant in each of the three new Gartner Magic Quadrants: (1) Magic Quadrant for CRM Multichannel Campaign Management (2) Magic Quadrant for Field Service Management (3) Magic Quadrant for CRM Customer Service Contact Management...

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Gartner Predicts the Future of CRM

By kathryn.haughton on March 6, 2009 8:06 AM

In case you haven’t seen this article, you’ll undoubtedly find it of interest. Two main take-aways are: 1. CRM remains a major focus for business executives due to the importance of acquiring, developing and retaining customers profitably. 2. CRM is...

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