CRM Product Marketing Blog

CRM Industry Luminary on Social CRM at OOW, Paul Greenberg

By michael.seback on October 15, 2009 8:33 AM

Oracle CRM Moves Forward In Quality...And In Thinking ...what Anthony Lye, Mark Woolen, Christine Viera, Melissa Boxer and Adam May showed at an executive briefing yesterday on the advances in CRM was heartening because they are molding their CRM applications...

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OOW Customers Talk About Their CRM Success Stories

By michael.seback on October 13, 2009 10:42 AM

Hear more from a customer executive panel at OOW about ways to successfully mitigate risks in CRM implementations. Customer experiences include HP with the largest Seibel CRM implementation, Scottish Windows with millions of customers and US Foodservice using Oracle CRM...

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Wanna Be In the Inner Circle?

By steve.diamond on October 12, 2009 12:58 PM

I'm on my iPhone right now so can't get too detailed, but Oracle's Jeff Lumsden just gave an excellent presentation on Oracle's Inner Circle Partners for Oracle CRM On Demand. He profiled 15 of these partners -- not in typical...

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OpenWorld Update #14: Top CRM Industry Sessions At A Glance

By michael.seback on October 2, 2009 6:21 AM

S310831 Siebel Retail Overview: Loyalty, Multichannel, Service, and Case Management Presenters: Mike Dominy, Oracle This session provides an overview of the overall retail strategy for Oracle's Siebel product line and outlines how the Siebel applications are being applied to several...

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