The Shorten Spot

XAI Best Practices available on My Oracle Support

By Anthony Shorten on September 22, 2009 8:18 AM

The latest whitepaper to hit My Oracle Support is XAI Best Practices. This document took a long while to compile but contains workflows for common configuration tasks for XAI as well as a set of Best Practices obtained from customers...

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Product Fix Designs (PFD's)

By Anthony Shorten on January 6, 2009 11:53 AM

When we ship a single fix, rollup or service pack we ship documents in the fix files called Product Fix Designs (a.k.a PFD's). These documents are documents outlining the reported bug, the design of the fix as well as test...

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Version, Convience Downloads and Service Pack Information for Oracle Utilities Customer Care And Billing

By Anthony Shorten on December 22, 2008 12:59 PM

A Service Pack (SP) is a compilation of software patches delivered in the form of a single installable package. It is usually cumulative, unless otherwise indicated. A software patch is defined to be anywhere from a simple bug fix to...

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New Operations, Configuration and Batch Guides available for V2.2

By Anthony Shorten on December 3, 2008 8:41 AM

A new set of Oracle Utilities Customer Care And Billing technical documentation is available at MetaLink. The documentation includes: Oracle Utilities Customer Care And Billing Operations and Configuration Guide for V2.2 MetaLink Id: 753303.1 Oracle Utilities Customer Care And Billing...

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New Service Packs for V2.2 available

By Anthony Shorten on November 14, 2008 4:16 PM

A new Service Pack has been added for Oracle Utilities Application Framework V2.2 (MetaLink 7566325) and Oracle Utilities Customer Care And Billing V2.2 (MetaLink 7566312). This service pack includes some performance and security fixes that will be useful....

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