By David Dorf on May 22, 2009 8:30 AM
About a year ago I visited a retailer in Utah that had a sophisticated video surveillance system in all their stores. At HQ they could watch any camera in any store in real-time (on the big screen in the conference...
By David Dorf on May 12, 2009 3:28 PM
In the retail industry shrinkage refers to the loss of product, usually from theft. (If you're a Seinfeld fan, then the term means something entirely different.) In recent years, organized crime has found that retailers are easy targets, and online...
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