By David Dorf on April 27, 2009 8:34 AM
An important function of IT at any retailer is to turn data into information. Sounds a little cliche, but its important now more than ever. Most retailers collect every transaction from every store, track every movement of goods, and record...
By David Dorf on March 18, 2009 9:48 AM
Mike Olson, formerly from Sleepy Cat and Oracle, has a new startup called Cloudera. Much as Sleepy Cat supported the open-source Berkeley Database, Cloudera will be supporting the open-source distributed file system Hadoop. First, what is Hadoop, then how is...
By David Dorf on February 23, 2009 2:03 PM
When you call CapitalOne, they identify the caller (using CallerID) then determine the most likely reason for the call. For example, if you were just assessed a late fee, chances are you're calling to complain about the fee. This prepares...
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