Insight-Driven Retailing Blog

Sears and Social Search

By David Dorf on March 12, 2009 2:42 PM

When you have a question, how do you search for the answer? Beyond the search techniques you use on the Web, you probably mentally traverse your social network. If I have a question about camping, I'll ask Jerry. Steve knows...

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Retail Drive-Thru?

By David Dorf on January 20, 2009 1:10 PM

A while back I decided to buy an air-hockey table for the kids. After some research, I decided to buy online from Sears, and the pickup process was impressive. When I arrived at the pick-up entrance at the back of...

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Web 2.0 Honeycomb

By David Dorf on December 4, 2008 10:00 AM

If you caught my article in RIS News entitled Web 2.0 Shapes the Next Generation of Enterprise Retail Software, then you have some idea of Oracle Retail's direction for user interface design. But here's a little more detail for those...

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Does Mobile Commerce Really Work?

By David Dorf on November 19, 2008 6:13 PM

A few months back I was shopping for a Wii Fit at Amazon.com, but they were out of stock just like every other retailer. But I noticed they offered a Text Alert, which sends me a SMS message when the...

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Can I Put that on Layaway?

By David Dorf on November 13, 2008 9:13 AM

The current economic conditions should make for an interesting holiday shopping season. The only positive thing I've seen is that gas prices continue to drop ($1.98 a gallon near my house), so maybe that will get shoppers out. Regardless, retailers...

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