Insight-Driven Retailing Blog

Retail: This is more than a correction...

By David Dorf on May 19, 2009 8:37 AM

After writing the previous post Retail Has Changed Forever, I came across Jim Crawford's account of a presentation given by Jim Stengel, former CMO of Proctor & Gamble. Mr. Stengel started by saying This is more than a correction... this...

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Newegg Rocks!

By David Dorf on January 23, 2009 8:40 AM

I recently bought a very inexpensive router from Newegg, but once it arrived I found that Google reported the manufacture's website was ripe with malware. Google recommended I not visit the site, which makes support a bit tricky. So without...

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The Social Side of Retail

By David Dorf on December 17, 2008 12:10 PM

I have two favorite stores, both of which are online, that I visit daily: Amazon and Newegg. Both provide excellent product information that includes customer reviews, photos of products, and related product suggestions. I recently discovered that both have customer...

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