Insight-Driven Retailing Blog

Kiosks Everywhere

By David Dorf on July 9, 2009 2:52 PM

As IHL analyst Lee Holman puts it, "most consumers have adapted to self-service as a way of life." Its the only way I checkout at Home Depot, and I see kiosks by ZoomSystems in all the major airports now. There...

Comments (0)

Shopping on my Phone?

By David Dorf on May 28, 2009 10:34 AM

I get using my mobile phone to buy ring-tones, games, and maybe even movie tickets, but a New York Times article posted the following question: would you be comfortable using your phone to purchase big-ticket items? Comfortable in terms of...

Comments (8)

Price Matching

By David Dorf on December 11, 2008 6:46 AM

The other day, just as I was leaving for a flight as it were, our washing machine died. Its about 10 years old so its not worth repairing, especially when we can get a more efficient front-loading model. So I...

Comments (3)