Social CRM

The Value of Social Metadata

By marta.studinger on October 15, 2008 7:34 AM

Web 2.0 has made content easily available via wikis, blogs, RSS, podcasts, social networks and more. While it’s great to have so much content easily available it can be overwhelming. How can I get to relevant content without wasting hours...

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Too Social?

By Richard Sands on August 15, 2008 2:59 AM

Like most things in life, success in social networking usually depends on what you put into it. If you keep your updates frequent and relevant then they’ll be more interesting to others. But putting your life out there can have...

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Not just for kids

By Richard Sands on July 26, 2008 12:57 AM

Hi, I’m Richard, I’m the Product Owner for the infrastructure behind the Social CRM products. Working in IT I’m used to people’s faces glazing over after they ask what I do, but I hoped working on social networking products might...

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Content in the Social Web

By alicia.wu on July 24, 2008 11:05 PM

How many times did we hear in the late 1990’s and the early part of this decade the term “content is king?” Back then, it was about content for portals. Today, it is about the Social Web. There are many...

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