Social CRM

Join us at Oracle Open World 2009

By Tara Roberts on October 8, 2009 9:03 AM

Listed below are sessions on Social CRM and Sales Productivity during Oracle Open World 2009.  We hope to see you there!  S311891: CRM Innovations for Sales ProductivityPresenters: Mandeep Bhullar, Brian Kelly, Tarak Patel, OracleLearn more about how Oracle Sales Prospector mines your...

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Knowledgeable Sales People Produce Happy Customers!

By Tara Roberts on August 14, 2008 11:15 PM

I would like to introduce you to our guest blogger, Charlie Berger, Sr. Director of Product Management for Oracle Data Mining Technologies. The predictive analytics capabilities of Oracle Data Mining power Oracle Sales Prospector. Charlie will be providing insights on...

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Social Intelligence – Part 2

By francisco.casas on August 12, 2008 10:37 PM

So we continue on the theme of Social Intelligence (SI) with the basic premise that its primary purpose is to add personal value to the elective user such as a sales rep. For a definition of Social Intelligence see http://blogs.oracle.com/socialcrm/2008/07/social_intelligence.html...

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Introducing Rob

By Tara Roberts on August 12, 2008 5:35 PM

We are pleased to announce our newest team member, Rob Knight. Rob will be responsible for integrations for Social CRM Applications. We are fortunate to have Rob join our team as he brings deep technical knowledge and extensive experience with...

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Oracle Open World 2008

By Tara Roberts on August 12, 2008 5:05 PM

We will be having sessions at Oracle Open World about Social CRM Applications. We would like to discuss what you are interested in hearing versus us coming up with topics that may win your hearts or bore you to death....

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Content in the Social Web

By alicia.wu on July 24, 2008 11:05 PM

How many times did we hear in the late 1990’s and the early part of this decade the term “content is king?” Back then, it was about content for portals. Today, it is about the Social Web. There are many...

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Social Intelligence

By francisco.casas on July 14, 2008 10:22 PM

The first generation CRM applications suffer from three fundamental flaws, which have resulted in much lower user acceptance of CRM than projected by their vendors. First, the consideration that sales reps are elective users of CRM applications is generally completely...

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Benefits of Social Email Marketing

By arnie.espos on July 14, 2008 8:55 PM

Hello everyone, I am Arnie Espos and I am the product manager for Oracle Sales Campaigns. Thank you for taking the time to visit this blog and I will endeavor to bring insightful commentary that is worth your valuable time....

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Welcome to the Social CRM Blog!

By Tara Roberts on July 2, 2008 10:18 PM

Welcome to our blog! We are the Social CRM team. We are responsible for delivering user-focused productivity applications that leverage the collective intelligence of the broader user community. These loosely coupled, SaaS enabled, social applications are designed to work the...

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