Social CRM

Social Intelligence – Part 2

By francisco.casas on August 12, 2008 10:37 PM

So we continue on the theme of Social Intelligence (SI) with the basic premise that its primary purpose is to add personal value to the elective user such as a sales rep. For a definition of Social Intelligence see http://blogs.oracle.com/socialcrm/2008/07/social_intelligence.html...

Comments (0) | TrackBacks (0)

Social Intelligence

By francisco.casas on July 14, 2008 10:22 PM

The first generation CRM applications suffer from three fundamental flaws, which have resulted in much lower user acceptance of CRM than projected by their vendors. First, the consideration that sales reps are elective users of CRM applications is generally completely...

Comments (2) | TrackBacks (0)

Following the Footsteps of Top Sales Reps

By J. John Kim on July 8, 2008 8:51 AM

Hi, my name is John Kim. I am the product manager for Oracle Sales Prospector. I have been working very hard here in Redwood City to ship my product. Yes, I am almost at the finish line now. I am...

Comments (2) | TrackBacks (0)

Welcome to the Social CRM Blog!

By Tara Roberts on July 2, 2008 10:18 PM

Welcome to our blog! We are the Social CRM team. We are responsible for delivering user-focused productivity applications that leverage the collective intelligence of the broader user community. These loosely coupled, SaaS enabled, social applications are designed to work the...

Comments (12) | TrackBacks (0)