Oracle IRM, the official blog

This question came up recently where someone was trying to sync a users rights with the Oracle IRM desktop from the IRM server. The environment was all hosted inside a VMWare image and unfortunately due to the nature of the way the Windows environment, when hosted inside a VMWare image,

reports it's network connectivity status, the IRM Desktop can have problems synchronizing rights. I thought I would quickly write the answer to this up in case anyone is building an IRM environment in VMWare.

The detail in this problem is when the Oracle IRM Desktop tries to do a sync, it first makes an operating system check to see if the machine is online or offline. However the Windows call made can often return a state of offline, even when there is valid connectivity. It seems to be an issue with the underlying VMWare network layer and the Windows operating system. Therefore we added some code which bypass these checks and always assume the system is online. This code can be used by adding the following two registry settings.

Note: This registry change is intended only when you are running both the Oracle IRM Desktop and server from inside a VMWare image. If you are hosting the IRM server in the VMWare and accessing content from another, non VMWare environment, you do not need to make this change.