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      <title>It&apos;s life Jim, but not as we know it</title>
      <link>http://blogs.oracle.com/dipock/</link>
      <description></description>
      <language>en</language>
      <copyright>Copyright 2009</copyright>
      <lastBuildDate>Thu, 30 Jul 2009 21:58:16 -0800</lastBuildDate>
      <generator>http://www.sixapart.com/movabletype/</generator>
      <docs>http://blogs.law.harvard.edu/tech/rss</docs> 

            <item>
         <title>The Lean Startup (talk by Eric Ries)</title>
         <description><![CDATA[<p><head><br />
    <title>The Lean Start up</title><br />
    <meta name="description" content="Great presentation with good advice for any business building or customising applications. Good discussion of agile versus waterfall methodology."><br />
    <meta name="keywords" content="CRM, Agile, start up"><br />
    <meta name="author" content="Eric Ries"><br />
    <meta name="email" content="dipock.das@oracle.com"><br />
    <meta name="Distribution" content="Global"><br />
    <meta name="Rating" content="General"><br />
    <meta name="Robots" content="INDEX,FOLLOW"><br />
</head></p>

<p><br />
Great presentation - but don't just think the advice is good for startups - big business can learn a lot from this as well...</p>

<div style="width:425px;text-align:left" id="__ss_1257378"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/venturehacks/lean-startups-at-web-20-expo" title="The Lean Startup at Web 2.0 Expo">The Lean Startup at Web 2.0 Expo</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=ericriesleanstartuppresentationforweb2-0expoapril12009adisciplinedapproachtoimaginingdesigningandbuildingnewproducts-090406215036-phpapp01&stripped_title=lean-startups-at-web-20-expo" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=ericriesleanstartuppresentationforweb2-0expoapril12009adisciplinedapproachtoimaginingdesigningandbuildingnewproducts-090406215036-phpapp01&stripped_title=lean-startups-at-web-20-expo" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object>

<p>If you are in software development - spend the time to go through this. Ask yourself the question whether you are  Case #1 or Case #2 ? Think agile is for start ups? Really? Hmmm... I wonder what they said about the Waterfall software development model when that was first being introduced to business...</p>

<p>Release early and often.</p>

<p> </p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/07/the_lean_startup_talk_by_eric.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/07/the_lean_startup_talk_by_eric.html</guid>
                  <category domain="http://www.sixapart.com/ns/types#category">Agile</category>
        
        
         <pubDate>Thu, 30 Jul 2009 21:58:16 -0800</pubDate>
      </item>
            <item>
         <title>Gadgets go native - now in 21 languages</title>
         <description><![CDATA[<p><head><br />
    <meta name="description" content="Update on the Social CRM gadgets for sales. Gadgets now available in 21 langages"><br />
    <meta name="Robots" content="INDEX,FOLLOW"><br />
</head></p>

<p>One of the original design principles of the CRM gadgets for Sales, was accessibility. Of course we are working to ensure the big 'A' of Accessibility - but I'm speaking here about being able to access and use software on "MY" terms. This means, from the user's perspective -  my choice of operating system, my current network conditions, my style and in my language. From the business' perspective - accessibility means - low cost to acquire, little impact on my current business operations and no degradation of IT operations.</p>

<p>In version 1 we supported Linux, Mac and Windows, had on/offline support baked in and allowed you the user to change the style of the gadget with ease.   From a business perspective we made the gadgets FREE - and supported any version of Siebel CRM and Oracle CRM OnDemand (our SaaS based offering). For on premise deployments - there were no upgrades or downtime associated with deploying the gadgets. </p>

<p><br />
Today we are pleased to announce the release of the CRM Gadgets for Sales 1.0.5. This release has support for the following 21 languages:</p>

<p>Arabic, Czech, Danish, German, Spanish, Finnish, French, Hebrew, Italian, Japanese, Korean, Dutch, Polish, Brazilian, Portuguese, Russian, Swedish, Thai, Turkish, Chinese and Chinese Taiwan.<br />
 <br />
 <br />
You can download the gadgets <a href="https://metalink3.oracle.com/od/faces/index.jspx">here</a> (Metalink). </p>

<p></p>

<p>They are still free. 有乐趣！<br />
 <br />
</p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/07/gadgets_go_native_now_in_21_la.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/07/gadgets_go_native_now_in_21_la.html</guid>
                  <category domain="http://www.sixapart.com/ns/types#category">CRM</category>
        
                  <category domain="http://www.sixapart.com/ns/types#tag">CRM 2.0</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">gadget</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">social computing</category>
        
         <pubDate>Mon, 27 Jul 2009 08:29:00 -0800</pubDate>
      </item>
            <item>
         <title>Driving CRM Effectiveness in a Recession</title>
         <description><![CDATA[<p>I have finally managed to squeeze some time in to record the audio for a presentation I gave earlier this year. It's posted up on slideshare,net but included here for your convenience. <br />
I would say that most of the advice is not rocket science and probably something you have been thinking about yourself. Well - here is the stimulus to go and do something about it.</p>

<div style="width:425px;text-align:left" id="__ss_1629414"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/dastardley/driving-crm-effectiveness-in-a-recession?type=presentation" title="Driving CRM Effectiveness in a Recession">Driving CRM Effectiveness in a Recession</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=crmeffectiveness-090623212430-phpapp02&stripped_title=driving-crm-effectiveness-in-a-recession" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=crmeffectiveness-090623212430-phpapp02&stripped_title=driving-crm-effectiveness-in-a-recession" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object>

<p>Thanks to all of the folks who attended the original presentation. </p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/06/driving_crm_effectiveness_in_a.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/06/driving_crm_effectiveness_in_a.html</guid>
        
        
         <pubDate>Tue, 23 Jun 2009 20:03:24 -0800</pubDate>
      </item>
            <item>
         <title>Siebel on the Android phone (just sit back and watch)</title>
         <description><![CDATA[<p>This is a little embarrassing really - because there is nothing that you need to do to get Siebel running on the Android device. Just fire up your browser....  That's the beauty of using standards. It's taken a while for me to showcase this (OK - a year...) - but I took some time out this afternoon to record the "out-of-the-box" experience. Just fire up an instance of Siebel Sales (Wireless) and point the browser on the Android device to the URL. No problems whatsoever, as you can see on the video below.</p>

<p><object width="380" height="734"> <param name="movie" value="http://content.screencast.com/users/Dipdastardley/folders/Jing/media/847bb362-80bf-46c6-9cf0-e4f2c07253e8/jingh264player.swf"></param> <param name="quality" value="high"></param> <param name="bgcolor" value="#FFFFFF"></param> <param name="flashVars" value="thumb=http://content.screencast.com/users/Dipdastardley/folders/Jing/media/847bb362-80bf-46c6-9cf0-e4f2c07253e8/FirstFrame.jpg&containerwidth=380&containerheight=734&showbranding=false&content=http://content.screencast.com/users/Dipdastardley/folders/Jing/media/847bb362-80bf-46c6-9cf0-e4f2c07253e8/2009-06-05_1648.mp4"></param> <param name="allowFullScreen" value="true"></param> <param name="scale" value="showall"></param> <param name="allowScriptAccess" value="always"></param> <param name="base" value="http://content.screencast.com/users/Dipdastardley/folders/Jing/media/847bb362-80bf-46c6-9cf0-e4f2c07253e8/"></param>  <embed src="http://content.screencast.com/users/Dipdastardley/folders/Jing/media/847bb362-80bf-46c6-9cf0-e4f2c07253e8/jingh264player.swf" quality="high" bgcolor="#FFFFFF" width="380" height="734" type="application/x-shockwave-flash" allowScriptAccess="always" flashVars="thumb=http://content.screencast.com/users/Dipdastardley/folders/Jing/media/847bb362-80bf-46c6-9cf0-e4f2c07253e8/FirstFrame.jpg&containerwidth=380&containerheight=734&showbranding=false&content=http://content.screencast.com/users/Dipdastardley/folders/Jing/media/847bb362-80bf-46c6-9cf0-e4f2c07253e8/2009-06-05_1648.mp4" allowFullScreen="true" base="http://content.screencast.com/users/Dipdastardley/folders/Jing/media/847bb362-80bf-46c6-9cf0-e4f2c07253e8/" scale="showall"></embed> </object></p>

<p>Clearly there's some work to be done to make use of the real estate (the out of the box app is styled on windows mobile devices... but it's just standard web stuff and CSS)</p>

<p>OK - Android this week. Palm Pre and iPhone 3 next week. So many great gadgets to choose from!! Don't you just love competition?  </p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/06/siebel_on_the_android_phone_ju.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/06/siebel_on_the_android_phone_ju.html</guid>
        
                  <category domain="http://www.sixapart.com/ns/types#tag">CRM</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">Google</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">android</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">iphone</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">mobile</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">palm</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">social computing</category>
        
         <pubDate>Fri, 05 Jun 2009 16:00:25 -0800</pubDate>
      </item>
            <item>
         <title>Looking beyond the screen : TTS and Eyes free interaction</title>
         <description><![CDATA[<p><strong>Question: <blockquote>How do you build a Touch screen application, on a device with no keyboard, for someone who has limited sight or just cannot look at the screen (they are driving) ?</blockquote></strong></p>

<p><br />
I was fortunate enough to attend Google IO last week. (each year it just gets better and better - if you missed it - put it on your calendar for next year). Amongst some of the great sessions I attended was one that deals with two of my most favourite subjects - user interaction and voice technology.  Presented by TV Raman and Charles L. Chen - they discuss the Eyes-Free Project : a project that aims to enable fluent eyes-free use of mobile devices running Android. Target uses range from eyes-busy environments like in-car use to users who can't or don't want to look at the visual display. When you watch the video you will see some of the UI innovations for taking advantage of the touch screen without needing to actually look at the screen. </p>

<p><br />
<object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/xS-ju61vOQw&rel=0&color1=0xb1b1b1&color2=0xcfcfcf&hl=en&feature=player_embedded&fs=1"></param><param name="allowFullScreen" value="true"></param><embed src="http://www.youtube.com/v/xS-ju61vOQw&rel=0&color1=0xb1b1b1&color2=0xcfcfcf&hl=en&feature=player_embedded&fs=1" type="application/x-shockwave-flash" allowfullscreen="true" width="425" height="344"></embed></object></p>

<p>You can download the applications to your Android phone. It's great to see such innovation around user interactivity - especially on a mobile device. The mobile device has the ability to sense more about it's environment than your PC can - so go ahead, watch the video and really make the most of these great new computing platforms.<br />
<a href="http://dl.google.com/io/2009/pres/Th_0115_EyesFreeUserInteraction.pdf">Download the presentation here</a></p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/06/looking_beyond_the_screen_tts.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/06/looking_beyond_the_screen_tts.html</guid>
                  <category domain="http://www.sixapart.com/ns/types#category">User interface</category>
        
                  <category domain="http://www.sixapart.com/ns/types#tag">CRM</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">Google</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">User interface</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">accessibilty</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">gadget</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">mobile</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">social computing</category>
        
         <pubDate>Thu, 04 Jun 2009 14:47:29 -0800</pubDate>
      </item>
            <item>
         <title>RESTful Enterprise Development </title>
         <description><![CDATA[<p>In this presentation, recorded at QCon San Francisco, ThoughtWorks' Ian Robinson explains how a RESTful HTTP approach can be applied in an Enterprise project. He makes use of many of the techniques that make HTTP a powerful protocol, including caching, hypermedia, and the use of standard formats such as Atom Syndication for event notification. </p>

<p><img alt="RESTful.png" src="http://blogs.oracle.com/dipock/RESTful.png" width="219" height="303" /></p>

<p><br />
<a href="http://www.infoq.com/presentations/robinson-restful-enterprise">QCon Webcast Located here</a></p>

<p><br />
This is a really good presentation looking at the various use cases and things to consider when building an Enterprise Application using REST. Well worth 58 minutes of your time.</p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/05/restful_enterprise_development.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/05/restful_enterprise_development.html</guid>
        
        
         <pubDate>Tue, 05 May 2009 05:33:27 -0800</pubDate>
      </item>
            <item>
         <title>Siebel 8.1.1. on Oracle VM now available for download</title>
         <description><![CDATA[<p>Great news for all you folks out there that want all the great stuff that's in the latest version of Siebel CRM so badly that the thought of sitting and installing the software drives you mad with anticpation - you can now download the latest version of Siebel as an Oracle VM image. The Siebel 8.0 image is no longer available for download.</p>

<p><img alt="readyfordownload.jpeg" src="http://blogs.oracle.com/dipock/readyfordownload.jpeg" width="520" height="577" /></p>

<p>Using this virtualized product, You can have your entire Siebel 8.1.1 instance up and running within a few hours of download.  There are many well documented financial savings and environmental benefits to be gained from running your applications in a virtualised environment (I've posted a high level already on this blog).</p>

<p>To get the VM image - go here<a href=" http://edelivery.oracle.com/linux"> http://edelivery.oracle.com/linux</a> (not the application section). </p>

<p>So what are you waiting for? Go ahead, download today, start saving money and saving the planet.<br />
 <br />
Have fun! </p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/04/siebel_811_on_oracle_vm_now_av.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/04/siebel_811_on_oracle_vm_now_av.html</guid>
                  <category domain="http://www.sixapart.com/ns/types#category">Platform</category>
        
        
         <pubDate>Thu, 23 Apr 2009 07:32:18 -0800</pubDate>
      </item>
            <item>
         <title>Use in the cloud Google Apps with on premise Oracle Applications</title>
         <description><![CDATA[<p><a href="http://www.flickr.com/photos/13630789@N05/3424660073/" title="campfireone2009003 by dipock, on Flickr"><img src="http://farm4.static.flickr.com/3331/3424660073_eb8d9df40e.jpg" width="500" height="375" alt="campfireone2009003" /></a></p>

<p>We were at the Google Campfire One event yesterday for the launch of several major developments that bring the Cloud closer to Enterprise Applications in a secure and open standards manner. </p>

<p>The video shows Mark Woollen, VP Social CRM Applications, demonstrating how Google Gadgets and Google Applications running on a private Google site provisioned for an Enterprise customer (but hosted by Google) can access on premise CRM services and data (or any other data from other Oracle Applications for that matter) in a manner that IT can be comfortable with. The open source Google Secure Data Connector sits behind the firewall and allows traffic from the Google site domain to access information from the CRM application. Authentication is done through OAuth.</p>

<p><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/0CqtcemNw-E&hl=en&fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/0CqtcemNw-E&hl=en&fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object></p>

<p>This is an exciting development because it helps developers deliver new applications and gadgets in the cloud that can co-exist seamlessly with traditional behind the firewall enterprise applications and data. The solution makes use of the new REST API's currently in development for Siebel. The REST API's are being built in a versionless manner - so any Siebel version or vertical solution can take advantage of the cloud. [In Beta, see bottom of post for contacts]</p>

<p><a href="http://www.flickr.com/photos/13630789@N05/3424660627/" title="campfireone2009012 by dipock, on Flickr"><img src="http://farm4.static.flickr.com/3402/3424660627_5e52cfe540.jpg" width="500" height="375" alt="campfireone2009012" /></a></p>

<p>Perhaps the other major announcement is the availability of the Google Java App Engine. </p>

<p><a href="http://www.flickr.com/photos/13630789@N05/3425470358/" title="campfireone2009026 by dipock, on Flickr"><img src="http://farm4.static.flickr.com/3304/3425470358_cbe350a9be.jpg" width="375" height="500" alt="campfireone2009026" /></a></p>

<p>Imagine that you have built a great application running on Oracle Weblogic Server and you want to now deliver some subset of that capability to a third party organisation such as a business partner. Google and Oracle are champions of standardisation. By following standards it is now possible to take your Oracle Weblogic application and run it on the Google AppEngine. It is now possible to build Java applications on the AppEngine and have them work with Siebel - either through the REST API's or even the Siebel Java Data Bean. You old timers will recall the Siebel Java Wizard. Well it's time to take that for a spin and see what cool cloud apps you can build to work with Siebel. Remember - you get all the benefits of hosting (no set up, no hardware, no initial startup cost) but without the drawbacks of proprietary, walled-garden SaaS platforms. It's great news for developers, great news for open standards and brilliant news for customers.  So what are you waiting for?  Head over to http://code.google.com/appengine/ and get started today!</p>

<p>For details contact Mark Woollen, Mandeep Bhullar or Dipock Das.</p>

<p><br />
</p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/04/use_in_the_cloud_google_apps_w.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/04/use_in_the_cloud_google_apps_w.html</guid>
                  <category domain="http://www.sixapart.com/ns/types#category">Platform</category>
        
                  <category domain="http://www.sixapart.com/ns/types#tag">AppEngine</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">CRM</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">CRM 2.0</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">Campfire One</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">Google</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">Java</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">Open</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">REST</category>
        
         <pubDate>Wed, 08 Apr 2009 15:44:28 -0800</pubDate>
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            <item>
         <title>Add Twitter Search to Siebel in 3 easy steps</title>
         <description><![CDATA[<p><object width="640" height="480"> <param name="movie" value="http://content.screencast.com/users/Dipdastardley/folders/Jing/media/01b8f129-7d94-4e4e-b4ad-d0b35238f473/jingh264player.swf"></param> <param name="quality" value="high"></param> <param name="bgcolor" value="#FFFFFF"></param> <param name="flashVars" value="thumb=http://content.screencast.com/users/Dipdastardley/folders/Jing/media/01b8f129-7d94-4e4e-b4ad-d0b35238f473/FirstFrame.jpg&containerwidth=950&containerheight=780&showbranding=false&content=http://content.screencast.com/users/Dipdastardley/folders/Jing/media/01b8f129-7d94-4e4e-b4ad-d0b35238f473/addtwittersearchtosiebel.mp4"></param> <param name="allowFullScreen" value="true"></param> <param name="scale" value="showall"></param> <param name="allowScriptAccess" value="always"></param> <param name="base" value="http://content.screencast.com/users/Dipdastardley/folders/Jing/media/01b8f129-7d94-4e4e-b4ad-d0b35238f473/"></param>  <embed src="http://content.screencast.com/users/Dipdastardley/folders/Jing/media/01b8f129-7d94-4e4e-b4ad-d0b35238f473/jingh264player.swf" quality="high" bgcolor="#FFFFFF" width="640" height="480" type="application/x-shockwave-flash" allowScriptAccess="always" flashVars="thumb=http://content.screencast.com/users/Dipdastardley/folders/Jing/media/01b8f129-7d94-4e4e-b4ad-d0b35238f473/FirstFrame.jpg&containerwidth=640&containerheight=480&showbranding=false&content=http://content.screencast.com/users/Dipdastardley/folders/Jing/media/01b8f129-7d94-4e4e-b4ad-d0b35238f473/addtwittersearchtosiebel.mp4" allowFullScreen="true" base="http://content.screencast.com/users/Dipdastardley/folders/Jing/media/01b8f129-7d94-4e4e-b4ad-d0b35238f473/" scale="showall"></embed> </object></p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/04/add_twitter_search_to_siebel_i.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/04/add_twitter_search_to_siebel_i.html</guid>
                  <category domain="http://www.sixapart.com/ns/types#category">CRM</category>
        
        
         <pubDate>Mon, 06 Apr 2009 12:24:23 -0800</pubDate>
      </item>
            <item>
         <title>Missed out? Well good news! More FREE SQL Server Performance Workshops for Siebel, JD Edwards, PeopleSoft..</title>
         <description><![CDATA[<p>Good news folks!! The Microsoft Oracle Center of Excellence is extending their open Invitation for you to attend a FREE SQL Server Performance Workshop for Siebel, JD Edwards, and PeopleSoft!.</p>

<p>If you are in or around any of these locations on these dates - be sure to sign up for the workshop [Contact <a href="mailto:frankmcb@microsoft.com?subject=SQL%20Server%20Performance%20Workshop:%20Registration">Frank McBath</a>]</p>

<p>The Microsoft Oracle Center of Excellence will be hosting a SQL Server Performance Workshops at the following locations:<br />
 </p>

<table>
<tr><td width="100">City</td><td width="100">Dates</td></tr>
<tr><td> Detroit</td><td>March 30 &  31</td></tr>
<tr><td> New York City</td><td>April 2 & 3</td></tr>
<tr><td> Tokyo</td><td>April 9 & 10</td></tr>
<tr><td>Houston</td><td>April 23 & 24</td></tr>
<tr><td> Chicago</td><td>May 12 & 13</td></tr>
<tr><td>Philadelphia</td><td>May 14 & 15</td></tr>
</table>

<p> <br />
<strong>This workshop is free to all customers. </strong></p>

<p><br />
The content focuses on how to run a high performance SQL Server environment with Siebel, PeopleSoft, and JD Edwards. <br />
Workshop Content<br />
There are many classes that cover SQL Server. There are also just as many that cover Oracle Applications… but very few cover the intersection of the two.</p>

<p>This two day workshop covers the specifics of how the Oracle application interacts with SQL Server and how to architect a scalable and highly available solution. Its focus starts at the ODBC level and goes down to the disk.<br />
Emphasis is on isolating issues, finding problems before they happen, and performance tuning. The goal of the workshop is to move beyond “my system’s slow” into WHY it’s slow and how to fix it. We’ll cover: what to look at, what it means, and what “good” & “bad” look like on a wide variety of platforms.<br />
While the workshop is in lecture format, real world examples are used exclusively in the form of perfmon and profiler traces in addition to numerous trip reports and health checks that have been done with customers over the last 5 years. We’ll use out of the box tools and basic scripts to gather up information and apply common sense techniques to come up with answers.<br />
Skills learned in this workshop can also be applied to other enterprise applications in your landscape.<br />
Target Audience: DBAs, Siebel/PeopleSoft/JD Edwards Administrators, Consultants<br />
 <br />
Topics Covered<br />
 <br />
•         Top Reasons for SQL Server 2005/2008<br />
•         Query Repro: Reproducing Problem Queries Outside of the Application and Tools to Fix Them<br />
•         Performance Tuning Methodology: A Repeatable Process<br />
•         Hands on Performance Tuning Lab<br />
•         Databases & Disk Drives: Architecting a Scalable Solution<br />
•         SQL Server Settings<br />
•         Case Study Handouts<br />
•         Architecting for RSCI<br />
•         SQL Server Compression<br />
•         Hyper-V and Virtualization</p>

<p>Location & Registration<br />
The workshop will be held at the Microsoft offices in Japan and the US. <br />
To register for the event, please email Frank McBath.<br />
Additional details are available by contacting Frank McBath (frankmcb@microsoft.com), MOCE Global Database Evangelist.<br />
For a complete list of all workshops in Japan & United States locations, abstract, workshop & lab content, and logistics, please click on the following link for our newsletter: MOCE Events 2009 Q2<br />
 <br />
To Register for the event, contact Frank McBath <a href="mailto:frankmcb@microsoft.com?subject=SQL%20Server%20Performance%20Workshop:%20Registration">Frank McBath</a></p>

<p></p>

<p> </p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/03/missed_out_well_good_news_more.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/03/missed_out_well_good_news_more.html</guid>
                  <category domain="http://www.sixapart.com/ns/types#category">CRM</category>
        
        
         <pubDate>Wed, 18 Mar 2009 12:40:34 -0800</pubDate>
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         <title>Enterprise 2.0: The new face of CRM (Openworld 2008 Webcast)</title>
         <description><![CDATA[<div style="width:425px;text-align:left" id="__ss_703510"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/dastardley/enterprise-20-the-new-face-of-crm-presentation?type=powerpoint" title="Enterprise 2.0: The new face of CRM">Enterprise 2.0: The new face of CRM</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=s30053-1225319123271867-8&stripped_title=enterprise-20-the-new-face-of-crm-presentation" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slideshare.net/swf/ssplayer2.swf?doc=s30053-1225319123271867-8&stripped_title=enterprise-20-the-new-face-of-crm-presentation" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/dastardley">dastardley</a>. (tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/2-0">2.0</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/enterprise">enterprise</a>)</div></div>

<p>Here is my Openworld 2008 presentation. The session does not talk about the features of specific Social CRM applications -  but seeks to educate the audience as to why social media is critical to their business and to understand some of the aspects of social media that drives aggressive end user consumption.</p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/02/enterprise_20_the_new_face_of.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/02/enterprise_20_the_new_face_of.html</guid>
                  <category domain="http://www.sixapart.com/ns/types#category">CRM</category>
        
                  <category domain="http://www.sixapart.com/ns/types#tag">CRM</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">Enterprise 2.0</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">Social CRM</category>
                  <category domain="http://www.sixapart.com/ns/types#tag">usability</category>
        
         <pubDate>Fri, 27 Feb 2009 02:01:05 -0800</pubDate>
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            <item>
         <title>Great video on AJAX Performance by Douglas Crockford</title>
         <description><![CDATA[<p>A while ago I came across a brilliant web cast by Steve Souders  (he subsequently wrote a book, that I bought and I recommend that you buy as well ...: <a href="http://www.amazon.com/High-Performance-Web-Sites-Essential/dp/0596529309">here</a>). <br />
Here's another brilliant web cast by Douglas Crockford talking about AJAX Performance. </p>

<div><object width="512" height="322"><param name="movie" value="http://d.yimg.com/static.video.yahoo.com/yep/YV_YEP.swf?ver=2.2.34" /><param name="allowFullScreen" value="true" /><param name="AllowScriptAccess" VALUE="always" /><param name="bgcolor" value="#000000" /><param name="flashVars" value="id=11157560&vid=4141759&lang=en-us&intl=us&thumbUrl=http%3A//l.yimg.com/a/p/i/bcst/videosearch/6543/76907810.jpeg&embed=1" /><embed src="http://d.yimg.com/static.video.yahoo.com/yep/YV_YEP.swf?ver=2.2.34" type="application/x-shockwave-flash" width="512" height="322" allowFullScreen="true" AllowScriptAccess="always" bgcolor="#000000" flashVars="id=11157560&vid=4141759&lang=en-us&intl=us&thumbUrl=http%3A//l.yimg.com/a/p/i/bcst/videosearch/6543/76907810.jpeg&embed=1" ></embed></object><br /><a href="http://video.yahoo.com/watch/4141759/11157560">Douglas Crockford: &quot;Ajax Performance&quot;</a> @ <a href="http://video.yahoo.com" >Yahoo! Video</a></div>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/02/great_video_on_ajax_performanc.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/02/great_video_on_ajax_performanc.html</guid>
        
        
         <pubDate>Thu, 12 Feb 2009 14:28:18 -0800</pubDate>
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            <item>
         <title>What a great way to communicate.....</title>
         <description><![CDATA[<p>Now creating animations to explain a concept. role or product - is so simple! It took about 40 minutes to create the animation below..... </p>

<p><a href="http://goanimate.com?utm_source=embed" ><b>GoAnimate.com</b></a>: RESTful webservices ...<br/><embed src='http://goanimate.com//api/animation/player?utm_source=embed' type='application/x-shockwave-flash' wmode='transparent' width='400' height='286' FlashVars='movieOwner=dastardley&movieId=0lNXfMG8MkaE&movieTitle=RESTful%20webservices%20...&movieDesc=A%20very%20short%20explanation%20of%20RESTful%20web%20servcies.%20Credits%20go%20to%20wikipedia%20for%20the%20reference%20material.%20References%20to%20Sun%20JAX-RS%20Specifcation%20%28Jersey%29%20located%20here%3A%20http%3A//wikis.sun.com/display/Jersey/Main&userId=0FAjcl86iJSg&apiserver=http%3A//goanimate.com/&appCode=go&thumbnailURL=http%3A//goanimate.com//files/thumbnails/movie/62/435062/581358L.jpg&fb_app_url=http%3A//goanimate.com/go/&copyable=0&showButtons=1&isEmbed=1&isPublished=1&is_private_shared=0' allowScriptAccess='always' allowFullScreen='true'></embed><br><br>Like it? Create your own at <a href="http://goanimate.com?utm_source=embed"><b>GoAnimate.com</b></a>. It's free and fun!</p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/02/what_a_great_way_to_communicat.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/02/what_a_great_way_to_communicat.html</guid>
        
        
         <pubDate>Thu, 12 Feb 2009 01:17:42 -0800</pubDate>
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            <item>
         <title>Publish events from CRM OnDemand to Twitter in 3 easy steps (no coding required...)</title>
         <description><![CDATA[<p>[First posted on wiki.oracle.com June 2008]</p>

<p>Oracle CRM OnDemand has a great feature that allows you to set up a workflow process that will detect an Event and associate a series of Actions for that event.<br />
We're going to take one of those actions, send an email, and publish a message out to our Twitter account. All without writing a line of code....</p>

<p>There may be several reasons why you want to do this:</p>

<p>a) you want an alert when someone changes some data that you are interested in<br />
b) the alert has not been set up by your dev or IT folks - and you don't do code<br />
c) you want your friends (well sales team and work colleagues) to know about the changes as well<br />
d) you use Twitter today ...</p>

<p>Of course, you have to be careful about the data that you are publishing.<br />
It is still Enterprise data - subject to the same data privacy laws that is exercised today on your CRM data. But with a bit of common sense - you can get much value from Twitter without exposing data that should remain private (even if the data is public - there may be restrictions on the disclosure of that information) </p>

<p>Use case: you are going to set up a rule that will publish any change to a contact's job title to your Twitter feed. (Should anyone you know get promoted - you can give them a call and congratulate them...). Of course - this assumes that someone else in your network has updated the system based on knowledge that they have discovered. (Or you could have an intergration to LinkedIn or another professional social network).</p>

<p><strong><br />
Step 1: Set up your workflow to create an email</strong></p>

<p>This is straight forward - if you have never done it before it will take about 5 minutes.<br />
We will create a workflow that gets triggered whenever one of our contacts changes job title - either they got promoted or changed jobs - and someone else has updated the job title ...</p>

<p>part i) Set up a workflow to generate an event whenever someone changes a JobTitle.</p>

<p>From the Main CRM On Demand screen - Select 'Admin' then 'Administer Workflow Rules'<br />
Create the new Workflow with the following settings</p>

<p>Workflow Name: JobTitleEventFeed<br />
Record Type: Contact<br />
Active : (set as active)<br />
Trigger Event: When modified record is saved<br />
Workflow Rule Condition: (PRE('<JobTitle>') <> [<JobTitle>])</p>

<p>Quite simply - whenever a modified record is saved, and the Job Title has changed - then fire off the action.</p>

<p><br />
part ii) Set up an Action to be triggered whene the workflow conditions are met</p>

<p>Once you have created the workflow - you need to create an action (any number of actions). We will use the 'Send Email action'.<br />
Create a new action. Set the following properties.</p>

<p>Action Name: Send to Blogger<br />
To: Valid Email Address<br />
Set the email address as to a unique mail-to-blogger address e.g. myusername123.twitterfeed@blogger.com.<br />
Subject: %%%[<ContactFullName>]%%% has changed Job title<br />
Message body : %%%[<ContactFullName>]%%% of %%%[<AccountName>]%%% has changed jobs from %%%PRE('<JobTitle>')%%% to %%%[<JobTitle>]%%%</p>

<p>(If you had not figured out by now - %%%[<ContactFullName>]%%% is a way of saying 'replace this string with the ContactFullName value.)</p>

<p>Make sure the Action and the Workflows are Active</p>

<p><br />
<strong>Step 2 - set up your blogger account</strong><br />
We are going to create a blogger account where we can send the email.</p>

<p>a) create a blogger account - e.g. http://mycrmupdates123.blogspot.com<br />
b) set up your 'mail-to-blogger' address (go to Settings -> Email) - e.g. myusername123.twitterfeed@blogger.com. You will use the 'mail-to-blogger' address defined in Step 1.<br />
c) Make a note of the RSS feed URL. In this example it will be http://mycrmupdates123.blogspot.com/rss.xml. You will use this in Step 3</p>

<p><br />
<strong>Step 3 - set up your twitterfeed account</strong><br />
d) go to twitterfeed.com and associate the feed URL to your twitterfeed account. In ths example it will be http://mycrmupdates123.blogspot.com/rss.xml</p>

<p></p>

<p><br />
All you need now is a good Twitter client (I use Twirl an AIR desktop gadget - which means it works on Windows, Linux and Mac).</p>

<p>So - go ahead - change a contact's title ... - it will get published to your Twitter account... (twitterfeed has a lag of up to 30 minutes)</p>

<p>There may be a more efficient way of doing this - I'd be interested to hear if anyone else has a better way ... </p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/02/publish_events_from_crm_ondema.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/02/publish_events_from_crm_ondema.html</guid>
        
        
         <pubDate>Wed, 11 Feb 2009 10:17:02 -0800</pubDate>
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         <title>Siebel on Oracle VM</title>
         <description><![CDATA[<p>Just over a year ago we created Siebel on Oracle VM. It was quite amazing feat - we had just announced Oracle VM at Openworld and we thought it would be beneficial to offer Siebel in a Virtualised form. I had a chat with Richard Exley from the High Availability Architecture Team and "Siebel to Go" was born. The task - "to have Siebel in a form that could be downloaded ready to run within an hour". Richard built the solution (in his garage...) and it was tested by Uma Welingkar (who stripped down a number of machines she found in the office, to create a networked virtualised environment). {Note: we don't normally build software this way] </p>

<p>Siebel on Oracle VM was released last year at LinuxWorld.  </p>

<p>If you want to know why we did it  - here is the really short slide deck I created when when we pulled the covers off the solution. Don't expect any technology slides. It's all about the business benefits.... you should read it as it focuses on Green computing more that the tech.</p>

<p><iframe src='http://docs.google.com/EmbedSlideshow?docid=dcqb54d9_2740ggw9tpcr' frameborder='0' width='410' height='342'></iframe></p>]]></description>
         <link>http://blogs.oracle.com/dipock/2009/02/siebel_on_oracle_vm.html</link>
         <guid>http://blogs.oracle.com/dipock/2009/02/siebel_on_oracle_vm.html</guid>
        
        
         <pubDate>Fri, 06 Feb 2009 13:57:03 -0800</pubDate>
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