Driving CRM Effectiveness in a Recession (It's life Jim, but not as we know it)

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Driving CRM Effectiveness in a Recession

By dipock.das on June 23, 2009 8:03 PM

I have finally managed to squeeze some time in to record the audio for a presentation I gave earlier this year. It's posted up on slideshare,net but included here for your convenience.
I would say that most of the advice is not rocket science and probably something you have been thinking about yourself. Well - here is the stimulus to go and do something about it.

Driving CRM Effectiveness in a Recession

Thanks to all of the folks who attended the original presentation.

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