CRM On Demand Learning Blog

You can now view your company's maintenance schedule at any time from within CRM On Demand.

On your home page, scroll to the very bottom.

Click Service Information.

The new Service Information screen lets you see the following:

• Your upcoming scheduled maintenance dates for the year, for both your production and staging environments


• Any maintenance you had recently


• Details about these maintenance sessions


• Your production environment's availability


• Your application version

For customers on multi-tenant pods, your regular maintenance windows are now monthly.

For single-tenant subscribers, your regular maintenance windows are still required, but they are established jointly with your administrator.

On rare occasions, an unplanned outage may occur; this information will be made available on the home page of the Training and Support Center, in the System Notifications section.